Recruit Ref: L0529243
Posting Date: 2021-09-20
South Pacific Hotel
South Pacific Hotel

Operated by South Pacific Hotel (Hong Kong) Limited, South Pacific Hotel is located in Wanchai, adjacent to Causeway Bay premier shopping, dining and entertainment complexes, well served by the comprehensive transport network.

The 28-floor hotel comprises 298 well-appointed guest rooms and suites with panoramic views of the city. The Hotel also provides well-equipped dining facilities including western restaurant, Chinese restaurant and two multi-purposed function rooms for all sorts of business & private events.

Assistant Guest Services Supervisor

Responsibilities:

  • To provide check-in and check-out services in an effective and efficient manner. Manage Front desk daily operations;
  • To provide quality services, handle guests’ enquiries & complaints;
  • To achieve high level of guest satisfactions in a courteous and friendly manner;
  • To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently;
  • To provide job training for the team;

 

Requirements:

  • F.5 or above, diploma or certificate in Hospitality Management or related disciplines ;
  • 3 years or above relevant experience in hotel industry;
  • Presentable, service oriented with excellent interpersonal skill;
  • Responsible, self-motivated and team player;
  • Independent and able to work shift duty including overnight;
  • Good command of spoken English , Mandarin and Cantonese ;
  • Familiar with Opera PMS will be an advantage.

Summary
Industry:
Hotel / Hospitality 
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
Certificate 
Total Working Exp:
2-3 
Salary(HKD):
--
Location:
Wanchai District
Benefits:
  • Birthday Leave
  • Dental Insurance
  • Double Pay
  • Education Allowance
  • Five-Day Work
  • Life Insurance
  • Marriage Leave
  • Meal Allowance
  • Overtime Pay
  • Paternity Leave
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