Job Description

Position / Job Title:  Animal Receiving Assistant

Job Grade:             (to be confirmed)

Business Unit:       Welfare

Department:           Welfare - Receiving

Job Purpose*

The position will be responsible for handling daily operations and duties in the animal receiving unit and support SPCA foster programme.

Roles & Responsibilities*

• Provide medical treatments, animal examination for pending animals with rostered veterinarian following protocols.
• Answer enquiries in a polite and efficient manner for providing assistance and advice to the public on all manner of issues including lost pets, surrendering of animals, etc.
• Screen and handle all the surrender application and provide relevant alternative advice to owners if needed.
• Update animal records, contact with various organisations or public and arrange transferring animals internally and externally.
• Cooperate with all other teams and departments for providing best care to animals.
• Participate trainings or continuing education opportunities to stay updated on best practices in animal care.
• Assist with training of staff and volunteers if required.

Qualification*

• Completed HKCEE/ DSE or relevant qualifications.

Requirements*

• Good command of written and spoken English & Cantonese, spoken Putonghua will be advantage.
• Experience in handling animals (preferred but not essential).
• Good interpersonal and communication skills with professional telephone manner.
• Good PC knowledge including Word, Excel and Chinese Word Processing.
• A good team player and be able to work under pressure.
• Able to work on shift duty in different locations so as on Saturdays, Sundays, and Public Holidays.
• Genuine interest in the welfare of animals.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Please submit your full resume with expected salary to the Human Resources Department, SPCA (HK), 5 Wan Shing Street, Wanchai, HK or Email to hr@spca.org.hk.