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Recruit Ref: L054788105
Posting Date: 2023-03-27
St. Paul's Hospital 聖保祿醫院
St. Paul's Hospital 聖保祿醫院
Corporate Relations Assistant I (Corporate Relations Unit)


Job Responsibilities

  • Provide customer-orientated concierge services to referral customers/patients, including but not limited to arrangement of bookings, admission and discharge
  • Handle administrative and clerical works related to insurance pre-approval / direct billing, pre-admission and communication with internal customers
  • Provide customer service and relevant business support to designated service points in the hospital
  • Liaise with healthcare professionals, customers/patients, escorting agencies and insurance companies to deliver high quality of services
  • Assist in the daily operation of communication hub service including arranging bookings, handling enquiry via various communication tools
  • Perform shift duties
  • Perform any other duties as assigned by supervisors


Entry Requirements

  • F.5/S.5 or above
  • At least 3 years’ relevant customer / concierge service experiences
  • Good command of both spoken and written English & Chinese
  • Good analytical and problem-solving skills, and ability to handle complex enquiries with minimum supervision
  • Pleasant and outgoing personality with excellent interpersonal and communication skills
  • Proficient in PC skills, including Microsoft Office Applications and Chinese word processing


Preferable Attributes:

  • Higher Diploma in Tourism / Hospitality Management / Customer Service or related
  • Experience in Airlines / Hotel / Travel industry


We offer attractive remuneration packages and fringe benefits to the right candidate.  Interested candidate, please send the completed application form downloaded from our website: together with your full resume stating present and expected salaries, email to, or mail to our Human Resources Manager, St. Paul’s Hospital, 2 Eastern Hospital Road, Causeway Bay, Hong Kong. Please quote the post title on the email or envelope.

Personal data collected will be used strictly for recruitment purpose only

Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
Total Working Exp:
$21,700 (Monthly)
Wanchai District / Causeway Bay
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