Cinderella Media Group Recruit.com.hk
Employer Ref: Ref: RE19102019
Recruit Ref: L04684754
Posting Date: 2019-10-19
Talent Consultancy Limited
Talent Consultancy Limited

Talent Consultancy Limited is a professional, dynamic and aggressive consultancy providing a wide range of recruitment related solutions to our clients around the world. We have a successful proven track record for searching & selecting the best talent for different corporations or institutions. Today, through us, those talents have already become the decision makers and department leaders in many successful corporations or institutions.

Our client, a well established listed company, is inviting applications from high caliber professionals for the position of Airline Customer Services Officer.

Airline Customer Services Officer / 航空專線客户服務主任 (5 days, $15K+, 另加New Join Bonus $12K)

Offers: 

  • Monthly Salary: $15,000 or above (Salary and Monthly Allowances);
  • Can choose One of the following working slot;
    • 7:30 am to 00:00 am (work 8.5 hours within this period);
    • 18:00 pm to 2:30 am (Extra $1,800 per month);
    • 23:30 pm to 8:00 am (Extra $3,000 per month);
  • 5 days work per week, holiday on roster basis;
  • 3 months On-the-job training with salary (9:00 am - 6:00 pm);
  • 14 days annual leave;
  • Discretionary bonus;
  • Excellent Career development opportunities.

Responsibilities: 

  • ​Handle the incoming telephone call from the airline members;
  • NO Cold Call and NO Selling ;
  • Answer inquiries in professional and efficient manner;
  • Resolve customer's request efficiently.

Requirements:

  • Bachelor degree holder or Post-Secondary / F.5 ;
  • Fluent in Cantonese, Mandarin and English is a MUST;
  • Willing to work shift duty and on roster basis;
  • Minimum 1 year customer service OR related experience, preferably gained from Airline / Hotel / Travel Agency industry;
  • Fresh graduate with Summer Job / Internship experience will also be considered;
  • Customer-oriented with passion, patience and caring attitude;
  • Good interpersonal and communication skills;

Candidates without fluent English or Mandarin can be consider as other Program's Customer Services Positions.

Candidates with Fluent Japanese OR Korean Language can be consider as Foreigner Language Team and get extra $1,500 Monthly Language Allowance.

 

Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate.  Interested parties please email your full resume stating date of availability, current & expected salary to philip@talentcl.com

For any further question for the application, please WhatsApp 9321 6332 (No Telephone call will be answer).

 

If the candidate did not received any feedback within 3 weeks after submitted resume, then it means that you are not suitable for the job at this moment.  Please kindly understand our selection policy.

 

All personal data collected will be used for recruitment purpose only.  


Summary
Industry:
Airline 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Total Working Exp:
1-10 
Salary(HKD):
$15,000 or above (Monthly)
Location:
Hong Kong
Benefits:
  • Bank Holiday
  • Commission
  • Dental Insurance
  • Double Pay
  • Five-Day Work
  • Life Insurance
  • On-the-job training
  • Performance Bonus
  • Promotion
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Keywords: airline,CS,Hotel,Travel,customer
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