Responsibilities:

• Supervise planning, implementation, monitoring, and evaluation of key programs, including the Cancer Survivorship Program, End-of-Life Care Project, and Diversional Therapy Programs, volunteer programs, etc.

• Develop new initiatives and expand existing services based on community needs and best practices.

• Ensure programs meet organizational mission, values, and strategic goals.

• Lead a multidisciplinary team of social workers, nurses, spiritual officers, and support staff, fostering a collaborative and culturally sensitive environment.

• Provide coaching, mentoring, and professional development opportunities to team members.

• Ensure high-quality, holistic, person-centered psychosocial support services addressing emotional, social, spiritual, and psychological needs.

• Establish quality assurance frameworks and ensure adherence to ethical practice and relevant standards.

• Manage program budgets, resource allocation, and financial accountability across all projects.

• Monitor project outcomes, prepare data reports for leadership and stakeholders, and ensure compliance with regulatory and funding requirements.

• Co-ordinate the publicity through various means to let more people know about the services for patients and their carers.

• Submit proposal for funding support from charitable foundations to benefit the service recipients of the programme and to oversee its delivery.

• Ensure smooth coordination among all collaborating partners with performance up to expectation and standard.

• Advocate the service model to the government, hospitals, NGOs, etc.

• Develop communication channels and work with other stakeholders like government bureau/departments, Hospital Authority, district health centres, GPs, NGOs, patient groups, etc.

• Coordinate with academics for project evaluation.

Requirements:

• University degree holder with track records of working with diverse and multi-level stakeholders, creating collaborative platforms, and building partnerships and alliances.

• At least 10 years of solid experience in project management with a minimum of 8 years in a senior position.

• Experience in managing the Hong Kong Jockey Club Charities Trust funded projects is preferred.

• Professional background in health, nursing, social work or social welfare sector would be an advantage.

• Outstanding leadership qualities with experience in leading a multi-disciplinary team in a non-profit setting.

• Demonstrated ability to develop strategies and programmes for patient care, or support the underprivileged population.

• Adept at establishing rapport with diverse stakeholders, including government bureaux/departments, hospitals, NGOs and patient groups.

• Ability to plan, implement and evaluate progress and steer to achieve pledged outcomes and outputs in a timely manner.

• Flexible to adapt to changes in the needs of the serving population and external environment.

• Highly collaborative, with strong attention to detail and excellent organisation skills.

• Excellent communication skills, proficient in both written and verbal English and Chinese.

• Proficiency in computer software such as Microsoft Office and online communication channels.