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Employer Ref: 240611011
Recruit Ref: L0590721
Posting Date: 2024-06-11
The Hong Kong Polytechnic University
The Hong Kong Polytechnic University

INFORMATION TECHNOLOGY SERVICES OFFICE

Assistant Manager (Network Infrastructure) (Ref. 240611011)

Duties

The appointee will join a collaborative team responsible for the development, support and management of the campus network infrastructure. The main duty areas include, but are not limited to, system/infrastructure/service design, service and project management, and service provisioning.  The appointee will be required to:

(a)    lead the Wi-Fi team in design, implementation and support of campus Wi-Fi projects;

(b)    manage day-to-day Wi-Fi operations, maintenance and incident handling to ensure reliable and high-quality Wi-Fi service;

(c)    play a pivotal role in IT projects related to network infrastructure, including Wi-Fi, wired networks and cyber security;

(d)    stay informed of network technology advancement and recommend enhancement to meet the university’s needs; 

(e)    collaborate with internal units and external contractors on network infrastructure installation and maintenance;

(f)     perform scheduled maintenance works during non-office hours if required; 

(g)    maintain standardized documentation, including operational manuals, procedural documents and network diagrams;

(h)    communicate effectively with management and business stakeholders; and

(i)     perform any other duties as assigned by the Director of Office or his delegates. 

Qualifications

Applicants should: 

(a)    have a recognised degree in Computer Engineering, Electronic Engineering, Information Technology or a related discipline;

(b)    have at least eight years’ relevant post-qualification work experience;

(c)    have at least five years’ experience in operating and designing the Wi-Fi systems (with 1000+ APs, preferably of Aruba) in campus or sizable organisations; 

(d)    have proven experience and expertise in managing BGP networks; 

(e)    have proven experience and expertise in network infrastructure design, network systems and administration; 

(f)     have demonstrated forward-thinking to optimize network systems for long-term success; 

(g)    have strong problem-solving skills with an analytical mind;

(h)    be a team player with excellent interpersonal and communication skills; and

(i)     have the ability to communicate effectively in both written and spoken English and Chinese, including Putonghua. 

Conditions of Service

A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.

Application

Please submit an application through PolyU’s career website (https://jobs.polyu.edu.hk/management).  The closing date for application is 11 July 2024.  The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/pics_for_recruitment/.

PolyU is an equal opportunity employer committed to diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.


Summary
Industry:
Education / Training 
Job Category / Function:
Job Position Level:
Senior 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
8 or above 
Salary(HKD):
--
Benefits:
--
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