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Employer Ref: 21072814-E5
Recruit Ref: L0525531
Posting Date: 2021-07-28
The Hong Kong Polytechnic University
The Hong Kong Polytechnic University


Assistant Technical Officer (Ref. 21072814-E5)


The appointee will be a member of the Information and Technology (IT) team in the School.  He/she will be required to:

(a)    provide day-to-day technical support / troubleshooting services on computer software, computer  hardware and classroom audio visual systems;

(b)    carry out technical assistance / field support to student and staff;

(c)    assist in webinar / video production and editing;

(d)    assist in maintenance of computer server and network;

(e)    assist in maintenance and technical development of web pages;

(f)    work overtime and undertake shift duties (i.e. evening shift and weekends) when necessary; and

(g)    perform any other duties as assigned by the Dean of School or his delegates.


Applicants should:

(a)    have a recognised degree in Information Technology or a related discipline;

(b)    have at least three years of solid relevant post-qualification working experience in IT user support and troubleshooting for a sizeable organization;

(c)    have good knowledge of Microsoft Office, Windows, MacOS, iOS, Android and Windows Server;

(d)    have basic knowledge in HTML, CSS and JavaScript;

(e)    be self-motivated and able to work independently and under pressure; and

(f)     have good communication and interpersonal skills.

Preference will be given to those who have knowledge of eLearning platforms as well as experience in supporting online teaching and learning in an educational environment.

[Applicants who have responded to the previous advertisements need not re-apply.]
Remuneration and Conditions of Service

A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.   Applicants should state their current and expected salary in the application.


Please send a completed application form by post to Human Resources Office, 13/F, Li Ka Shing Tower, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong or via email to  Application forms can be downloaded from  If a separate curriculum vitae is to be provided, please still complete the application form which will help speed up the recruitment process.  Consideration of applications will commence on 11 August 2021 until the position is filled.  The University’s Personal Information Collection Statement for recruitment can be found at

PolyU is an equal opportunity employer committed to diversity and inclusivity.  All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.

Education / Training 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
3 or above 
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