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Employer Ref: 19123001-IE
Recruit Ref: L0488291
Posting Date: 2019-12-30
The Hong Kong Polytechnic University
The Hong Kong Polytechnic University


Associate Director of Information Technology Services (Administrative Applications) (Ref. 19123001-IE)

Are you interested in transforming a dynamic applications development team and preparing them for an agile future?  Do you have the people skills to relate to a diverse group of business partners in a large university context?  Are you able to sell a message of integrity based on delivering better than you promised?  Can you build trusted partner relationships within a community dedicated to research, teaching and efficient student centred administration? This opportunity comes but rarely – a chance to make a difference and shape the administrative future of the largest publicly funded university in Hong Kong.  Take a leadership role in education – apply for the position of Associate Director of Information Technology Services at The Hong Kong Polytechnic University.


The appointee will be required to:

(a)  provide a focus for strategic planning of administrative applications development, delivery and support projects and processes;

(b)  provide administrative applications development, delivery and support service to sustain administration, teaching and research functions of the University;

(c)  own the strategy for a portfolio of customer services and technical systems services;

(d)  develop service design, transition and operation plans for all aspects of applications development;

(e)  lead the service quality management functions and processes for the applications development layer of the University enterprise architecture;

(f)  provide leadership for those staff involved in administrative applications development, delivery and support services; and

(g) perform any other duties as assigned by the Director of Information Technology.


Applicants should have:

(a)  a recognised degree in a related discipline;

(b)  a minimum of ten years of managerial/specialist experience in the provision of applications development and support services in sizeable organisations;

(c)  practical experience in project management and the use of the DevOps management framework;

(d)  solid experience in the planning, design and implementation of applications development in an open software environment, and leveraging agile approach on a hybrid Cloud platform;

(e)  a proven record in leadership and management;

(f)  proficiency in written and spoken English, and preferably fluency in written and spoken Chinese (Cantonese and Putonghua);

(g) the ability to effectively lead, manage, develop and motivate staff and to team with peers;

(h) a commitment to client focused service provision;

(i)  the ability to relate to a diverse community of stakeholders and customers; and

(j)  the ability to maintain effective and accountable relationships with internal stakeholders and outsource agencies.

Remuneration and Conditions of Service

A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.  Applicants should state their current and expected salary in the application.


Please send a completed application form to Human Resources Office, 13/F, Li Ka Shing Tower, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong or via email to  Application forms can be downloaded from  If a separate curriculum vitae is to be provided, please still complete the application form which will help speed up the recruitment process.  The closing date for application is Thursday, 30 January 2020.  Applicants who are not invited to an interview within two months from the closing date should consider their applications unsuccessful.  The University’s Personal Information Collection Statement for recruitment can be found at

PolyU is an equal opportunity employer committed to diversity and inclusivity.  All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.  

Education / Training 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
10 or above 
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