Duties

The appointee will work in a team responsible for the development, support and management of the campus network infrastructure.  The appointee will be required to:

(a)    assist in the installation, maintenance and operation of the campus networking equipment including Wi-Fi Controllers, LAN switches and routers and any other LAN equipment and tools on- and off-campus;

(b)    assist in the installation and administration of various network servers and network devices, i.e. Radius servers, DHCP servers, Network Management servers, DNS servers etc.;

(c)    assist in the installation, maintenance and operation of Voice and Unified Communication System (IP Telephony System);

(d)    liaise with related parties on the installation and maintenance of structured cabling systems and uninterruptible power supplies (UPS);

(e)    handle network issues reported by users, user requests and enquiries;

(f)     assist in the maintenance of software tools for the in-house developed campus network management systems (CNM);

(g)    perform scheduled maintenance work during non-office-hours;

(h)    perform 7x24 after-office-hour standby network service support on a roster basis and when required; and

(i)    perform any other duties as assigned by the Director of the Office or his delegates.

Qualifications

Applicants should have:

(a)    a recognised degree in Computer Engineering, Electronic Engineering, Information Technology or a related discipline;

(b)    preferably two or more years of relevant post-qualification working experience;

(c)    experience in the installation and administration of Wi-Fi networks and systems, DHCP servers and Radius servers;

(d)    in-depth knowledge of communication protocols and standards;

(e)    good communication skills; and

(f)    the ability  to communicate effectively in both written and spoken English and Chinese, including Putonghua.

Candidates with less experience will also be considered.

Applicants who have responded to the previous advertisement need not re-apply.

Remuneration and Conditions of Service
 
A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.  Applicants should state their current and expected salary in the application.

Application

Please send a completed application form by post to Human Resources Office, 13/F, Li Ka Shing Tower, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong or via email to hrstaff@polyu.edu.hk.  Application forms can be downloaded from https://www.polyu.edu.hk/hro/careers/guidelines_and_forms/forms.  If a separate curriculum vitae is to be provided, please still complete the application form which will help speed up the recruitment process.  The closing date for application is Monday, 13 June 2022.  Applicants who are not invited to an interview within two months from the closing date should consider their applications unsuccessful.  The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/guidelines_and_forms/pics_for_recruitment.

PolyU is an equal opportunity employer committed to diversity and inclusivity.  All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.