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Employer Ref: RecruitmentDay
Recruit Ref: L05622084
Posting Date: 2023-01-27
The Mira Hong Kong
The Mira Hong Kong

A member of the Design Hotels™ network of exclusive global properties, The Mira Hong Kong is a tech-friendly urban retreat that has been designed to ignite all your senses right in the heart of bustling Tsim Sha Tsui. A hotel of pared-down luxury where not a single detail has been missed, from our sleek, contemporary rooms and suites, to the exquisite dishes served in our Michelin-recommended restaurants, state-of-the-art facilities and highly personalized service.

It’s an exciting time to be part of the fun, dynamic, award-winning team at The Mira Hong Kong. We are currently looking for standout individuals with a passion for service and the professionalism to match. Could this be you?

Hong Kong's Tech-friendly Design Hotel Pioneer Wants You.

Senior / Reservations Officer

Job Description

  • Handle reservations made by phone or fax within the guidelines of daily status and endeavour to process all correspondence on a daily basis
  • Ensure guest’s special needs and comments are recorded in guest history
  • Ensure complaints and requests are handled with the aim of exceeding guests expectations
  • Observe room availability status and ensures proper selling technique is being exercised among the team to maximize the occupancy, average rate and room revenue
  • Perform other duties as assigned

Job Requirements

  • Degree in hospitality management is preferred
  • Minimum 3 year of Hotel Reservations experience
  • Good communication skills
  • Good command of written and spoken English & Chinese (Cantonese & Mandarin)
  • Knowledge of Microsoft Office and Opera system
  • Candidate with less experiences would considered as Reservations Officer

Being a caring company, we offer attractive salary & benefits as follows

  • 5-day Work Week 5天工作周
  • 17 days Public Holiday 17天公眾假期
  • Full Paid Paternity Leave 全薪侍產假
  • Discretionary Bonus 酌情性花紅
  • Annual leave 有薪年假
  • Free Duty Meal 免費值班膳食
  • Medical Plan & Hospitalization Insurance 醫療及住院保險福利
  • Staff Discount & Activities 員工優惠及活動
  • Job-related training 在職培訓
  • Excellent Promotion Opportunity 良好晉升機會

Please send your application via Recruit, email at or WhatsApp at 6388-5210.

Personal data collected will be used for recruitment purposes only.

Visit us at

Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
Total Working Exp:
Yau Tsim Mong District / Tsim Sha Tsui
  • Bank Holiday
  • Dental Insurance
  • Education Allowance
  • Five-Day Work
  • Housing Allowance
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Paternity Leave
  • Performance Bonus
  • Promotion
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