The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• Top tier luxury hotel experience
• Dynamic and vibrant working environment
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Assist in overseeing the daily operation of the Baggage & Transportation team. 

• Coordinate guest transfers, luggage handling, and transportation arrangements.

• Ensure smooth operations across Airport, Forecourt, Driver, and Baggage teams.

• Support manpower planning, roster management, training, and team development.

• Handle guest enquiries and resolve service issues professionally.

General Requirement:

• Diploma holder, preferably in Hospitality or Hotel Management.

• Minimum 2 years' supervisory experience in hotel operations or guest services.

• Strong leadership and customer service skills.

• Fluent in English, Cantonese, and Putonghua.

• Proficient in Microsoft Office; Shiji knowledge is an advantage.