Recruit Ref: L060576232
Posting Date: 2026-07-30
Town Health Medical & Dental Services Ltd
Town Health Medical & Dental Services Ltd

Town Health was established in 1989 and is one of the largest healthcare groups with the longest history in Hong Kong. The Group’s shares migrated from the GEM and listed on the Main Board of the Hong Kong Stock Exchange (Stock code: 3886) in 2008. The Group’s core businesses include (i) provision of medical and dental services in Hong Kong; (ii) managing healthcare networks and provision of third party medical network administrator services in Hong Kong; and (iii) provision of medical and dental services, as well as hospital management and related services in the People’s Republic of China. We take pride in our employees and offer attractive benefits through competitive packages. We invite dynamic individuals with high caliber to join in the growth of our Group.
Assistant General Manager (Healthcare / Clinic / Medical)

Responsibilities

  • Oversee daily operations of the clinic network and ensure smooth, efficient, and patient-centric service delivery.
  • Provide operational solutions and support to clinics, doctors, specialists, and dentists.
  • Build and maintain strong relationships with healthcare professionals, HMOs, insurance companies, corporate clients, and business partners.
  • Handle and resolve escalated customer service and patient complaints professionally.
  • Drive service enhancement, operational excellence, and continuous improvement initiatives.
  • Identify and develop business opportunities with HMOs, insurers, and corporate accounts.
  • Ensure compliance with healthcare regulations, professional standards, and company policies.
  • Lead strategic projects and support business growth initiatives.
  • Assist in Ad-hoc Projects as assigned.

Requirements 

  • Degree holder in Business Administration, Healthcare Management, Medical Sciences, or related disciplines.
  • Minimum 8 years' management experience in healthcare, medical centres, clinic operations, or related fields.
  • Strong knowledge of clinic operations, healthcare compliance, and Hong Kong healthcare regulations
  • Familiar with HMO, medical insurance, corporate healthcare services, and provider network management.
  • Strong leadership, stakeholder management, problem-solving, and decision-making skills.
  • Strategic, proactive, positive, and solution-oriented mindset.
  • Excellent communication and interpersonal skills with a strong ability to engage healthcare professionals and external partners.
  • Good command of written and spoken English and Chinese.
  • Candidate with less experiences will be considered as Business Operations Manager

We adopt a 5-day work week and offer an attractive remuneration package to the right candidate.  

Interested parties, please send your detailed resume in WORD FORMAT with current and expected salary to HR Department via email hr.thmd@townhealth.com

Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.

Summary
Industry:
Health Care 
Job Position Level:
Senior 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
8 or above 
Salary(HKD):
-- (Monthly)
Location:
Shatin District / Shatin
Benefits:
  • 5-Day Work
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