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Recruit Ref: G13215
Posting Date: 2021-09-17
Trade and Industry Department
General Clerk-(Non-Civil)
Job Description
(a) to perform general clerical duties, such as general administration and logistic support, office accommodation, personnel, accounting and information technology;
(b) to process applications including vetting, data entry and following up with the progress of applications;
(c) to perform customer service duties, such as manning counter and handling public enquiries;
(d) to prepare and compile statistical reports and tables for analysis;
(e) to provide general clerical support, such as data entry, filing, photocopying, printing and mailing letters; and
(f) to undertake any other duties as assigned.
Candidates should have –
(a) Level 2/Grade E or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent (Note 1 & 2);
(b) a minimum of two years’ full-time clerical working experience;
(c) good computer knowledge and skills including MS Office (such as MS Word and Excel) and Chinese word processing; and
(d) basic command of both written and spoken English and Chinese.

Note: (1) ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 are accepted administratively as comparable to ‘Level 2’ in Chinese Language and English Language in the 2007 HKCEE and henceforth.
(2) For appointment purpose, “Attained” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in the HKDSEE are accepted as equivalent to Level 2 in the New Senior Secondary subjects in the HKDSEE.

Terms of Appointment: Successful candidates will be appointed on non-civil service contract terms for a maximum period of 12 months. Renewal of contract will be subject to operational needs of the Department as well as conduct and performance of the candidate.

General Notes: (a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.

(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirements irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.

(c) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.

(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.

(e) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend the selection interview and/or written examination.

(f) It is the Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview and/or written examination without being subject to any further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at under “Administration of the Civil Service – Appointments”.

(g) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and diplomas/certificates together with the application form by post to the below address.
Salary: HK$ 13,500 per month

Fringe Benefits Rest days, statutory holidays, general holidays, paid annual leave, maternity leave, paternity leave, sick leave, where appropriate, will be granted in accordance with the provisions of the contract and the Employment Ordinance.
Apply Method
Application forms [G.F. 340 (Rev. 3/2013)] are obtainable from Home Affairs Enquiry Centre of District Offices, Home Affairs Department or any Job Centre of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau’s website (

Completed application form together with copies of academic certificates/results and employment supporting documents, should be sent by post to the Trade and Industry Department at the below address on or before the closing date with the envelope clearly marked “Application for General Clerk”. The postmark date on the envelope will be regarded as the date of application. Applications which are incomplete, without the required copies of academic certificates and supporting documents, late, or submitted by fax/email/in person will not be considered.

To avoid delayed or unsuccessful delivery of mail items, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Department and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. The applicant will bear any consequences arising from paying insufficient postage.

Candidates selected for interview will normally receive an invitation in about eight weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful.

Contact Address: Personnel Registry, Trade and Industry Department, Room 1703, Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong

Enquiry Telephone: 2398 5712

Closing Date:27/09/2021

Civil Service / Government 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
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