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Recruit Ref: L053805142
Posting Date: 2022-06-29
UPS Parcel Delivery Service Limited
UPS Parcel Delivery Service Limited

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 dollar loan and created what would become the world's largest package delivery service. From the early beginnings, we have continued to transform our organization to provide best in class services with our unique culture by finding the best talent, developing innovative solutions and connecting everyone around the globe. Future You moves our world forward by delivering what matters.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Management Specialist (Hong Kong)

Job Duties

This position supports North & South Asia District Freight Forwarding Operations Director in managing SCS operations in countries to achieve both financial and operational goals.

Freight Operating Process and Procedure Development

  • Assists in improving operations by ensuring operational processes are standardized and initiative execution are aligned across countries
  • Assists in gateway and operational support measurements to monitor and improve processes and business results
  • Assists in establishing and monitoring the Key Performance Indicators (including business results tracking, productivity, cost management) to ensure improvement of KPI’s.
  • Assists in pre-audit preparation and self-assessment to ensure countries work according to standard and comply way.
  • Make recommendations for changes to resolve supply chain or operational issue

Documentation and Reporting

  • Assists in the generation and distribution of performance reports to concerned parties to ensure performance awareness and improvement.
  • Produces statistical and analytical reports for management to determine lane activity and growth opportunities
  • Conducts data analysis to identify issues and action plans for continuous improvement

FM Cost monitoring

  • Evaluate IAF cost and sell rate input by country.  Routing and mark up details to drive pricing competitiveness initiatives and margin improvement activities

Market Intelligence

  • Gather and conduct research on market intelligence

Coordination with Country Operations

  • Working closely with countries on identifying root causes of recurring issues and develop solutions to improve freight forwarding operations
  • Prepare weekly and monthly report and forecasts for district management and operations

Freight Forwarding Operations Knowledge

  • Knowledgeable on freight forwarding operations processes, procedures, and technology to ensure efficient movement of shipments through intermodal transportation (e.g., air, ocean, rail and ground).
  • Proficient in Excel or other analytical tools or software
  • Proactive and eager to ask questions, always look for continuous improvements
  • Presentable with good communication skills


  • Bachelor's Degree or Intl Equivalent - Required

Interested parties please send your full resume with recent and expected salary to: Human Resources Department, UPS Parcel Delivery Service Ltd., 36/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong OR Fax to 2738 5135 OR Please click to submit your application.

To know more about UPS, please visit

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Tsuen Wan District / Tsuen Wan
  • Bank Holiday
  • Double Pay
  • Five-Day Work
  • Free Shuttle Bus
  • Life Insurance
  • Medical Insurance
  • Paternity Leave
  • Promotion
  • Year end bonus
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