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Employer Ref: C/ITSD/AMGR(IT)/05/22-AP2
Recruit Ref: L053930105
Posting Date: 2022-05-19
Vocational Training Council
Vocational Training Council

VIBRANT AND VITAL VTC
Vocational Training Council (VTC), established in 1982, has always been at the forefront of vocational and professional education and training (VPET). As a statutory body, we exist within Hong Kong education system to ensure the skills of the Hong Kong workforce remain fresh and future ready. Our mandate to provide VPET is vital in meeting industry needs, and in fulfilling the aspirations of the quarter of a million young people and in-service workers who attend a programme every year at one of our 13 member institutions. Join us if you share our mission.

Assistant IT Manager

Information Technology Services Division
 
Ref. no :
C/ITSD/AMGR(IT)/05/22-AP2
 
Major Duties:
The appointee(s) would take up duties in ONE of the following areas:
(a)  System Development
      (i)  To assist the management in overall planning, development, implementation and enhancement in IT projects;
      (ii)  To lead team members in supporting and maintaining IT services and infrastructure as well as programming and testing with enforcement of the Council’s IT policies and guidelines;
      (iii)  To carry out feasibility studies and requirement studies in formulating and enhancing IT solutions;
      (iv)  To perform system, workflow and operation designs; and
      (v)  To liaise with various operational units and vendors on IT projects and to ensure the enforcement of the Council’s IT policies and guidelines.
            
(b)  Infrastructure Management
      (i)  To provide technical consultation and support for Internet / WAN / LAN / Wi-Fi;  
      (ii)  To perform enterprise network design, maintenance, configuration with upgrade;  
      (iii)  To investigate and evaluate new network technologies / solutions that meet VTC’s IT strategies and requirements;
      (iv)  To supervise network sub-team for the continual support of IT services;
      (v)  To develop and maintain tools for automation and deployment of network services; and
      (vi)  To assist in the overall planning and coordination of the development in IT infrastructure and other projects with Smart Campus Initiatives.
            
(c)  Database Administrator
      (i)  To provide technical support for Oracle / MSSQL / MySQL databases;
      (ii)  To perform database design, maintenance, configuration and upgrade;
      (iii)  To supervise DBA team for the continual support of database service and database technical solution that meets the VTC’s IT requirements;
      (iv)  To monitor, maintain and tune database for improving reliability and performance;
      (v)  To develop and implement standards and best practices for database administration; and
      (vi)  To assist the management in the overall planning and coordination of the development in IT infrastructure and other projects.
            
(d)  Digitalisation
      (i)  To lead the development of Learning Management System (LMS), Virtualisation platform and Knowledge Management System;  
      (ii)  To administrate Microsoft 365 platform such as MS Teams, SharePoint, OneDrive, Forms, Power Automate, Power App and the integration between MS Teams and the LMS;
      (iii)  To develop and maintain the e-Form services as well as assisting end users to automate their business processes, create e-Forms and approval workflows; and
      (iv)  To assist in the overall planning and coordination of the development, implementation and enhancement in IT projects.
            
(e)  User Services
      (i)  To assist in the overall planning and coordination of the development, implementation and enhancement of IT projects for E-learning;
      (ii)  To lead the implementation of E-Learning related services such as E-Assessment, Learning Resource Management and Workplace learning and assessment;
      (iii)  To oversee the development and maintenance of E-Learning platforms and tools such as Moodle, Panopto, MS Teams, Intelliboard and the integration between these platforms and student-related systems;
      (iv)  To supervise e-learning sub-team for the continual support of E-Learning services; and
      (v)  To liaise with various operational units and vendors on IT projects.
            
(f)  Security Management
      (i)  To govern and support the operation of security infrastructure including Next Generation Firewall, Web-Application Firewall, Multi-Factor Authentication (e.g. Azure MFA), DDoS Protection, Cloud Services Protection (e.g. IaaS Security), IDS / IPS, VPN and SIEM management.
      (ii)  To monitor and report suspicious server and network activity, manage and coordinate security incident response, handling and investigation process;
      (iii)  To maintain information security standards and procedures in compliance with the VTC information security policy;
      (iv)  To review on technology and information security focus areas where effectiveness of controls having improvements; and
      (v)  To assist in the overall planning and coordination of the development, implementation and enhancement in IT projects.
 
Requirements:
(a)  A recognised degree in IT or equivalent with at least 5 years’ relevant work experience;
(b)  Solid experience in IT project management;
(c)  Good supervisory skills, interpersonal skills and be a good team player; and
(d)  High proficiency in English and Chinese.
(e)  For Major Duties in (a) System Development, applicants with excellent knowledge and hands-on experience in any of the following aspects will be an advantage:
      (i)  Student services such as Mobile app, Lifelong learning, Timetabling, Class Attendance and student records administration;
      (ii)  Student Lifecycle Management such as student admissions, student records and assessment administration;
      (iii)  Blockchain technologies (e.g. Hyperledger Fabric);
      (iv)  Corporate services such as accounting, finance and procurement processes.
            
(f)  For Major Duties in (b) Infrastructure Management, applicants with excellent knowledge and hands-on experience in any of the following aspects will be an advantage -
      (i)  Network technologies including BGP, OSPF, HSRP, VRRP, VLAN and VXLAN;
      (ii)  Virtualisation technologies, NSX / SDN / SDWAN with scripting (e.g. Python);
      (iii)  Switching and routing platforms (Cisco ASR / Nexus / Catalyst, etc.);
      (iv)  Wi-Fi services (Radius / 802.11ax / AIOps...etc);
      (v)  Cloud computing (AWS / Azure...etc).
            
(g)  For Major Duties in (c) Database Administrator, applicants with excellent knowledge and hands-on experience in any of the following aspects will be an advantage -
      (i)  Oracle versions 11g / 12c / 19c;
      (ii)  Oracle Fusion Middleware, Oracle Real Application Clusters (RAC), Automatic Storage Management (ASM), Oracle Advanced Security;
      (iii)  Microsoft SQL Server 2016/2019, MySQL;
      (iv)  Architecture, implementation and operation of a containerized environment: OpenShift, Kubernetes, Docker.
            
(h)  For Major Duties in (d) Digitalisation and (e) User Services, applicants with excellent knowledge and hands-on experience in any of the following aspects will be an advantage -
      (i)  E-learning platforms;
      (ii)  Knowledge management / Client Relationship management tools;
      (iii)  Microsoft 365 platform and PowerShell scripting;
      (iv)  E-form, workflow, or document management system;
      (v)  ITIL based User Support system.
            
(i)  For Major Duties in (f) Security Management, applicants with excellent knowledge and hands-on experience in any of the following aspects will be an advantage -
      (i)  Candidates should at least possess one of the relevant qualifications, e.g. CISSP, CISA, Certified Security Analyst (ECSA), ISO 27001 Lead Auditor or Certified Ethical Hacker (CEH);
      (ii)  Solid experience on administration of Firewalls with IPS methodologies, e.g.  Checkpoint, Cisco, Palo Alto, FortiGate;
      (iii)  Solid experience on management of Security Information Event Management Solution, e.g. ArcSight, Splunk.
 
Notes:
(1)  The post is in the rank of “Senior Officer”.
(2)  Applicants with less relevant experience and / or qualification may be considered for the post of IT Specialist, in the rank of “Officer”.
(3)  Candidates may be required to sit for a written skills test.
(4)  Appointees may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis.
(5)  Appointees may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Council’s discretion.

Application Procedures:
Interested applicants should apply for the post via email.  A completed application form [VTC-1 (Rev. 1/2018)], together with a full curriculum vitae, should be sent to vtchrd-job@vtc.edu.hk.
 
Candidates should take note of the following:
(1)  Completed application form (VTC-1) and detailed curriculum vitae (CV) should be combined into one file in PDF format with total file size below 10MB.
(2)  The file should be saved with name as “your surname and given name”, e.g. “CHAN Tai-man.pdf”
(3)  For the email subject, please cite “Application for Assistant IT Manager (C/ITSD/AMGR(IT)/05/22-AP2)”.
(4)  Original and copy of other supporting documents are to be provided at a later stage upon request.
 
Closing date for application: 7 June 2022
 
Applicants not invited for interview within 10 weeks from the closing date may consider their applications unsuccessful.
 
The Council reserves the right not to fill the post(s).
 
Personal data collected will be used for recruitment purposes only. Information on unsuccessful candidates will normally be destroyed 12 months after the completion of the recruitment exercise.

    Download Application Form in PDF format


Summary
Industry:
Education / Training 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
5 or above 
Salary(HKD):
--
Benefits:
--
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