Cinderella Media Group
Recruit Ref: L042612224
Posting Date: 2019-11-22
Wemine Limited

WeMine is a marketing technology (Mar-Tech) firm specializes in developing an intelligent marketing suite* on WeChat (and other social media platforms soon). Being exploited to such sophisticated multi-purpose open platform, we challenge ourselves to unearth the gem within every day.

As a rapidly growing startup, we are constantly looking for fresh and passionate talents who are never tired of being challenged, questioned, and indeed, inspired to build a universally friendly infrastructure for marketers and business operators.

Up for it? Send us your CV to and let’s mine together!

*Wanna know what's inside our intelligent suite? Watch the video here - as an example.

Customer Support (Web) Programmer / Helpdesk Engineer

Only applicants with the followings will be invited for an interview:

  • HK permanent residence or valid working permit in HK
  • CV and cover letter

This new role is a rare and ideal opportunity for a people-driven communicator with basic programming knowledge, or a amateur programmer who want to spend more time dealing with people.

POSITION: Customer Support (Web) Programmer / Helpdesk Engineer


  • 40%: develop, implement, maintain, and support web project and applications
  • 30%: provide first-line (helpdesk) support for clients and escalate to relevant team members
  • 10%: assist non-tech team members in defining project specifications
  • 10%: contribute to brainstorming workshops in product innovation
  • 10%: assist in other client-related administrative and technical tasks


1. Personal Quality and Character:

  • Cheerful and patient
  • Eager to learn
  • High integrity and work ethics
  • Ability to articulate and communicate ideas
  • Team player, but able to work independently when required
  • Passionate in perfecting user experience and exploring the latest technologies

2. Required Education and Skills:

  • Degree / Sub-degree holder
  • Proficiency in Chinese and English
  • Basic graphic sense
  • Strong knowledge in HTML5, CSS3; a big plus in javascript
  • Proficiency in one or more of the following technologies:
  • ReactJS, Vue.js, Angular, PHP, Python, Node.js, MySQL, Git

3. Bonus Skills and Experience:

  • Experience in customer service, sales or enquiry handling
  • Experience in technical documentation
  • Experience in commercial website building


  • Exposure of international clients across diverse industries
  • Advancement of your problem-solving and communication skills
  • Attractive bonus for significant contribution to customer satisfaction
  • 5-day work week, 15-day annual leave, birthday leave, medical insurance, etc.


Email to us your CV and cover letter

Design / Production House 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
  • Five-Day Work
  • Medical Insurance
  • Performance Bonus is part of a regional recruitment portal with job advertisement services. The broad directory of career opportunities has the latest information technology jobs in system support, technical consulting, IT technical support and technical writing. There are other jobs in the airline, manufacturing and sales among thousands jobs in the site. Additional to job search service, job-seekers may read articles on writing cover letters in tools and tips , as well as post resumes online to apply for their favorite jobs.
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