This job does not have online application
Employer Ref: (Ref: R2268)
Recruit Ref: L0516391
Posting Date: 2021-05-14
West Kowloon Cultural District Authority
West Kowloon Cultural District Authority

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.

Visitor Services Ambassador (Retail Sales) (Part-time)

You will be responsible for:

  • performing crowd management and providing good customer services in the shops or galleries or other locations in the Museum when necessary;
  • handling customer enquiries and complaints;
  • handling cash and transactions; reporting incidents to Manager or Supervisor in charge; and
  • performing other ad hoc duties as and when required.

You should:

  • possess higher diploma or above in any disciplines;
  • have 3 years of operations or customer-facing experience gained from retail, tourism or hospitality industry or cultural related venues;
  • have experience in dealing with challenging customers and be able to resolve emergency situation independently;
  • possess approachable personality with positive attitude; a good team player and be adaptive to dynamic environment;
  • be proactive and have excellent interpersonal skills;
  • have excellent oral and written communication skills in English, Chinese and Putonghua; proficiency in other languages is an advantage;
  • be able to work at least 2 days per week; and
  • fresh graduates and current students would be considered.

For interested parties, please submit your application along with your CV via online. Applicants are encouraged to submit their applications as soon as possible.  The review of applications will continue until the post is filled.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information or contact
Ms. Airy Shum at 2200-0127

Association / Organization / Social Service / NGO 
Job Category / Function:
Job Position Level:
Employment Term:
Part Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
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