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Recruit Ref: L051480189
Posting Date: 2022-05-06
William E Connor & Associates Ltd
William E Connor & Associates Ltd
IT Training Officer

Job Accountabilities

  • Prepare, coordinate, and execute quality user training program, deliver impactful and engaging learning activities
  • Guide users to the adaptation of Windows, Microsoft 365, Teams/Zoom as well as internal applications
  • Work closely with internal and/or external parties on the preparation of the training
  • Assist in the development of training strategy and plan to support upskilling of end users
  • Assist in Training Needs Analysis and development of training modules for impacted groups
  • Collect training feedback from the participants ensuring it gets incorporated in enhancing future training sessions
  • Work with business groups to understand business strategies, context and existing technology platforms
  • Provide support in meetings and workshops
  • Identify and raise training-related risks and issues
  • Perform additional duties to support team to meet both the Company & Department’s needs as desired

Job Requirements

  • Diploma or above
  • At least 4 years’ experience as Trainer, Learning Facilitator, Learning and Development Specialist, or any similar role
  • Strong facilitation and coaching skills with experience in delivering both virtual and classroom training
  • Experience with development of training collaterals including training documentation, videos and e-Learning
  • Experience with planning and execution of learning activities
  • Ability to tailor learning needs to match culturally nuanced organizations
  • Familiar with traditional and modern learning techniques
  • Strong consulting and influencing skills with an ability to diagnose business learning needs.
  • Demonstrated strong analytical skills, commercial and business acumen
  • Good command of spoken and written English
  • Proficient in Microsoft Office and Teams application
  • Immediate available is an advantage

Connor provides excellent career opportunities to the right candidate. Further information about Connor and our career opportunities can be viewed on our website If you are interested in joining our team, please send your resume with current and expected remuneration packages to Email: by MS word attachment.

Connor is an equal opportunities employer. Personal data provided by applicants will be used strictly for recruitment purposes only. Only short-listed candidates will be notified. Applicants who are not invited for an interview within 8 weeks may consider their applications filed for future reference.

Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
4 or above 
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