Requirements : - Location: Yuen Long- 5 – 6 days/week- Form 6 or above in Information Technology or related disciplines.- Good command in English and fluent in Chinese.- At least 3-4 years working experience in IT Technical Support.- Good experience in Windows platforms, Email System, POS and MS Applications.- Knowledge in networking equipment and products is a must.- Knowledge in ERP, Web and programming is preferable.- Work independently, under pressure, self-motivated and good team player.- Good analytical, problem-solving and user support skills.- Immediate availability is preferred.
Responsibilities :- Provide daily helpdesk and technical support services to end-users.- Provide trouble shooting, hardware maintenance and software installation services.- To coordinate with external vendors for hardware purchase and maintenance matters.- Onsite support may require for POS shop users support.- Assist Senior Officer to monitor and administer ERP and POS Systems.- Assist Senior Officer to prepare ERP reports.- Assist Senior Officer to maintenance routine system/data backup.- Assist in IT assets and inventory update/control.- Assist in IT related projects and ad-hoc duties.