We are currently looking for a dynamic and results-oriented Sales Administrator to join our team at XP Global.

As a Sales Administrator, you will drive business growth by understanding customer needs, providing sales support and customer services.

Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees. Being an equal opportunity employer, we invite candidates of all backgrounds to apply. 

Objectives of the role

• Understanding customer needs.
• Developing and maintaining customer relationships to increase customer satisfaction and loyalty.

Your tasks

• Receive, process, and verify sales orders from online, phone, or email channels.
• Answer customer inquiries, provide support, and communicate feedback.
• Update customer records, maintain sales databases, and manage CRM systems.
• Compile sales reports, monitor sales activities, and track performance.
• Raise invoices, process payments, and handle related paperwork.
• Check stock, arrange deliveries, and manage order fulfilment.
• Coordinate with other departments (e.g., logistics, finance). 

Required skills and qualifications

• High Education in Business Administration, or a related field.
• 1 year of experience, Fresh graduates are also welcome.
• Interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.
• Training is provided.

Preferred skills and qualifications

• Microsoft Office
• Strong negotiation and persuasion skills.
• Language proficiency in multiple languages (English, Mandarin) to cater to a diverse customer base.
• Experience working with cross-functional teams, including Sales and Logistic team.

Offer

• Location: North Point
• 5 days work
• Double pay
• 12 days annual leave
   

Interested parties please send us your detailed resume including current and expected salary by clicking "Apply"