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Recruit Ref: L05398119
Posting Date: 2022-06-15
Y Hotel
Y Hotel

Meet the new within the old. Set along the tram line in Sheung Wan – one of the earliest developed districts, and right between Sheung Wan and Sai Ying Pun MTR stations, our new-build Y Hotel Hong Kong is comprised of 96 guest rooms, ranging from Superior to One Bedroom Harbour Suite. Inspired by the simplicity of style and a sense of modernism, all non-smoking rooms are exquisitely designed with earth tone colours and feature Slumberland beds, black-out curtains, work desk, smart TVs, wireless charger and high-speed connectivity. Together with facilities such as fitness centre, meeting room and sky terrace, no matter you are here for business, workation or leisure, Y Hotel is ideal for you.

About ONYX
ONYX Hospitality Group operates several diverse yet complementary brands – Amari, Shama and OZO - each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Asia Pacific region. Visit www.onyx-hospitality.com.

Night Manager, Front Office (Pre-opening)

Duties & Responsibilities

  • Handles guest requests and complaints adhering to the Company’s general guidelines
  • Handles emergency cases and conducts the investigation of irregularities and undesirable guests
  • Conducts daily patrol of hotel premises and informs department concerned of findings
  • Provides personal service to VIPs, regular guests and long staying guests
  • Acts as Duty Manager to monitor and provide assistance for the operation at Front Office
  • Ensures all opening and closing duties and check-in/out procedures are implemented in accordance with established standards
  • Runs the night audit
  • Prepares reports on accidents to guests, employees, non-hotel guests, as well as reports of loss and/or damage to persons and properties inside the premises
  • Approves rebates within the amount parameters as specified by the hotel’s policies & procedures
  • As the custodian of the guest history database, ensuring profiles are up-to date and information is used in the operation to support guest recognition
  • Handles any adhoc tasks or duties as assigned by the supervisor

Requirements

  • Diploma holder in Hospitality / Hotel Management, or equivalent in related disciplines
  • At least 5 years' relevant experience with 2 years in supervisory level
  • Exceptional interpersonal skills and focused on delivering quality customer experiences and services
  • Good command of communication skill
  • Self-motivated, proactive and a good team player with a positive attitude
  • Excellent command of written and spoken English and Chinese
  • Willing to work overnight and on shift is a MUST

 

We offer attractive salary package, fringe benefits including 5-day work week, annual leave, meal allowance and prospective career path to the right candidates.

Interested parties please send full resume with current and expected salary:

By email : careers.yhotel@mosaic-collection.com
By fax : 2522 2762
Call us : 2292 3007 / 2292 3030
WhatsApp : 5686 4944

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only. 


Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
5-8 
Salary(HKD):
-- (Monthly)
Location:
Central & Western District / Sheung Wan
Benefits:
  • Birthday Leave
  • Dental Insurance
  • Five-Day Work
  • Labour / Statutory Holiday
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • On-the-job training
  • Paternity Leave
  • Performance Bonus
  • Staff Discount
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