Cinderella Media Group
Employer Ref: CSOF/09/18/RE
Recruit Ref: L045439623
Posting Date: 2019-10-23
Yesstyle.Com Ltd
Yesstyle.Com Ltd is the first online retailer in Asia to globally distribute a wide selection of quality Korean beauty products, and Asian fashion and lifestyle products. We strive to deliver a unique online shopping experience to customers worldwide. We invite you to join us as:

Customer Service Officer - Native French Speaker

Responsibilities :

  • Handle customer’s complaints & enquiries, including answering emails / live chat / phone calls for French and English customers
  • Initiate, plan and execute cross-departmental customer- enhancement projects and follow-ups
  • Customer orders maintenance
  • Product quality inspections, order report checking and side tasks

Requirements :

  • Degree in any field an advantage
  • Excellent command of spoken and written French and English
  • Computer literate, proficiency in MS Office and Access
  • Minimum 1 year experience in CS field is an advantage
  • 5 day Shift duties required (including public holidays and weekends)
  • Experience in e-commerce industry will be an added advantage
  • Open minded, flexible and able to work in a highly dynamic, high pressure environment and meeting tight deadline
  • Logical problem solving skill & able to multi-task
  • Customer-oriented
  • Able to work under minimum supervision
  • Interested in entertainment & fashion products
  • Must be a team-player

We offer a generous remuneration package including Performance Bonus and Long Service Recognition Program, MPF, Medical Insurance, Staff Purchase Discount and Training & Development Program to the right candidate.

Please send your full resume stating our reference code, your current and expected salary to for application. You can also send your resume to our Whatsapp: 9494 6644 for application.

To know more about us, please visit and

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Wholesale & Retail 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Total Working Exp:
Kwai Tsing District / Kwai Fong
  • Birthday Leave
  • Dental Insurance
  • Medical Insurance
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