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Recruit Ref: L047674158
Posting Date: 2020-08-04
Yintran Group Holdings Limited

Yintran Group is a financial technology development company based in Kwun Tong. Founded by a group of professionals from the Asia Pacific and USA, we shared a passion for finance, technology, innovation and design. We are looking to the following candidate to fill our core team.

Customer Service Representatives

Job Responsibilities:

  • Liaise and collaborate with external business partners to implement marketing programs
  • To handle customer enquiries and complaints through hotline, email and social media, and provide one-stop resolution;
  • To maintain and develop good relationships with customers
  • To follow the procedures and workflows with internal guidelines and regulatory requirement properly;
  • To proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties;
  • To assist on ad hoc assignment.

Requirements:

  • Associate degree or above with at least 3 years of banking, financial and payment fields experience, accounting background or knowledge is preferable
  • Strong interpersonal, presentation and negotiation skills
  • Independent, proactive and result oriented with good analytical skills
  • Passion and enthusiasm for digital, e-commerce and technology
  • Highly adaptive in fast-moving and dynamic working environment
  • Proficient in spoken and written English and Chinese including Putonghua

Interested candidates please send your full resume with present and expected salary email to janice.ho@yintran.com


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
3 
Salary(HKD):
--
Benefits:
--
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