Job Description

• Maintain good customer relations with existing customers on Human Capital Management (HCM)/ Enterprise Resource Planning (ERP) and understand their challenges and new requirements;

• Regularly engage with existing customers, present our latest HCM/ERP solutions to identify upgrade or upsell opportunities to achieve revenue targets and business objectives;

• Coordinate with other company resources to advance project and demand progress, providing continuous service to clients;

• Regularly visit clients to establish good relationships with key stakeholders and improve customer satisfaction;

• Experience in ERP or HCM is required, with the ability to refine target customer profiles, extract customer value, distill best practices, and promote regional replication; 

• Capable of providing training and conducting market promotion, demonstrating teamwork and cooperation with team assignments;

• Report regularly on sales pipeline and target achievement progress.

 Requirements

• University graduate in Business Administration, Information Technology or related disciplines;

• Minimum 3 years solid IT solutions customer relations or sales experience with proven sales track records;

• Prior HCM/ERP software/ solutions/ SAAS sales experience an added advantage;

• Organized, detail-oriented, motivated, and able to work independently. 

• Sales experience with existing clients is preferred.

• Strong customer satisfaction mindset, interpersonal and communication skills

• Proficient in spoken and written English, Cantonese, and Mandarin. 

Immediate available is preferred