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Recruit Ref: G12880
Posting Date: 2021-05-12
Efficiency Office
Division/Section/Unit: 1823
Assistant Systems Engineer-(Non-Civil)
Job Description
(a) to manage and maintain the IT infrastructure, including but not limited to servers, virutalization platform, SAN storage, network devices such as switches, routers, etc; and
(b) to perform daily operation support duties including system administration, performance tuning, troubleshooting, capacity planning, etc.; and
(c) to monitor information security and to respond rapidly to security incidents or breaches; and
(d) to maintain and support IT security systems and controls to ensure compliance with HKSAR Government security standards; and
(e) to support information security activities e.g. logs review, incident response drill, security awareness training, etc.; and
(f) to support IT security assessment and compliance audit; and
(g) to manage ad-hoc projects for new system implementation and enhancement to existing systems; and
(h) to manage the performance of contractors; and
(i) to assist in managing the system support team for providing system support services for internal and external users; and to monitor and optimize system performance; and
(j) to design maintenance and support procedures, to prepare technical and end-user documentation; and
(k) to provide training to end-users; and
(l) to execute relevant IT policies and perform other IT-related duties; and
(m) may be required to work overnight, on Saturdays, Sundays, public holidays and irregular hours, and to work in inclement weather such as during typhoon and black rainstorm.
Successful candidate is required to assume duty at short notice and is subject to deployment to any offices of 1823 in any district of Hong Kong.

General Notes: (a) Candidate must be permanent resident of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Non-civil service vacancies are not posts on the civil service establishment. Candidate appointed is not on civil service terms of appointment and conditions of service. Candidate appointed is not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(d) The pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(f) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria.
(g) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address below.
(h) If candidates fail to provide all information requested in the recruitment advertisement, their applications will not be considered.
(i) As invitations or notifications may be sent to applicants by e-mails, applicants should provide an accurate e-mail address in their application forms. Applicants are responsible for checking their e-mails to ensure that invitation or notification will be duly received.
Candidate should have -
(a)(i) a Hong Kong degree in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 2 years’ full-time working experience in network infrastructure and information security support and management*, or
(ii) a Hong Kong accredited Diploma or High Certificate in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 5 years’ post qualification full-time working experiences in network infrastructure and information security support and management*; and
(b) valid certification of VMware Certified Professional – Data Center Virualization (VCP – DCV) is a plus; and
(c) holder of CCNA/CISA/CISSP or relevant certification is a plus; and
(d) knowledge and experience in network security, disaster recovery planning (DRP) and Site Reliability Engineering (SRE) is a plus; and
(e) good command of spoken English and Cantonese; and
(f) good communication, inter-personal and analytical skills.
*Working experience in network infrastructure and information security support and management refers to any of the following:
1. Administration of security appliances and software, e.g. Next-Generation Firewall (Palo Alto/ Juniper/ Fortinet), Endpoints (Carbon Black/Forescout), Anti-virus(McAfee), Proxy Server (Forcepoint) and Email gateway (Ironport/Trend Micro) etc.;
2. Setup and management of VPN (Pulse Secure/Fortinet);
3. Support, setup and networking of L2/L3 layer network switches;
4. Administration of Linux/Windows server (including installation, hardening and patching);
5. Windows and Microsoft products deployment (MDT and SCCM);
6. Administration of Windows Active Directory with hands-on experience in Group Policy administration;
7. Administration of email server (Microsoft Exchange);
8. Administration of blade servers (HPE Blade Server);
9. Storage management covering SAN, Flash and NAS; and
10. Administration of VMware EXSI and vCenter 6.5 or above.

Note: (1) “Attained with Distinction” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade C in Other Language subjects in the HKDSEE are accepted as equivalent to Level 3 in the New Senior Secondary subjects in the HKDSEE. “Attained” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in the HKDSEE are accepted as equivalent to Level 2 in the New Senior Secondary subjects in the HKDSEE.
(2) ‘Grade C’ and ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 are accepted administratively as comparable to ‘Level 3’ and ‘Level 2’ respectively in Chinese Language and English Language in the 2007 HKCEE and henceforth.

Terms of Appointment: Successful candidate will be appointed on non-civil service contract terms for a period of one year.
Salary: $31,870 per month

Fringe Benefits (a) Upon satisfactory completion of the full contract period, a gratuity may be granted to the appointee who has consistently achieved a high standard of performance of conduct. The amount will be the sum which, when added to Government’s contribution to the Mandatory Provident Fund Scheme as required by the Mandatory Provident Fund Schemes Ordinance (Cap. 485), will not exceed 15% of the total basic salary drawn during the contract period.
(b) Rest days, statutory holidays (or substituted holidays), annual leave, maternity leave, paternity leave, sickness allowance, where appropriate, will be granted in accordance with the Employment Ordinance. Appointees will be entitled to paid annual leave of ten days. Not more than four additional days of annual leave will also be granted to appointees with satisfactory performance.
Apply Method
Application Forms [G.F. 340 (Rev. 3/2013)] are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau's web site ( Completed application forms should reach the following enquiry address by post or by hand on or before 24 May 2021 at 5:00 p.m. (Hong Kong Time)(The postmark date on the envelope will be regarded as the date of application.). Please specify the title of the post applying for on the envelope. Applicants should ensure that the correct address is clearly printed or written on the envelope and sufficient postage is paid. Underpaid mail items will be returned or disposed of by the Hongkong Post. Applicants are encouraged to provide their email addresses on the application forms. On-line application can also be made through the Civil Service Bureau's web site ( Applications which are incomplete or late and applications submitted by fax or e-mail will not be considered. Candidates who are selected for interview will normally receive an invitation by email in about four weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful. For enquiries, please call the telephone number indicated.

Contact Address: Administration & Support Section, 1823, Efficiency Office, 10/F, Tower One, Ever Gain Plaza, 88 Container Port Road, Kwai Chung.

Enquiry Telephone: 2928 6997

Closing Date: 24/05/2021

Civil Service / Government 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
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