Cinderella Media Group
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Employer Ref: 4071075/001_157139041741035
Recruit Ref: L0457253344
Posting Date: 2019-10-18
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit

Customer Service Supervisor, Deluex Shopping Mall (Art Complex)

A global premium lifestyle shopping mall with over 10+ experiences in the hospitality industry. To cater the rapid growth and expansion in the Hong Kong and PRC area, they are now seeking for an upbeat, self-driven and passionate talent to join their Team. If you are interested in building rapport with customers by being empathic, we are looking forward to have you on board. Do not hesitate to apply now! ** Fresh Graduates are welcome!

Client Details

Our client is a well-known retail and arts complex with over 10 years of experience in the hospitality industry. To cater the rapid growth of the Hong Kong economy, our client is currently expanding the business project into other leisure, art, hospitality and commercial activities.


  • Provide fast and easy support to customer enquiries on a daily basis
  • Balance customers’ expectations and maintain superior service level
  • Deal with customers’ complaints by providing effective solutions
  • Support and manage the CS team and cross sell in retail and art related activities
  • Build rapport with customers by being empathic
  • Report and assist on related sales transactions
  • Obtain consumers’ feedback through face to face interaction (VOC)


  • Candidates with 0-1 years of experience in hospitality industry are preferable (Candidates with more experience might be considered as Senior Customer Service Office)
  • Form 5+, preferably with certificate in Hospitality Management or related discipline
  • Able to work in a customer-focused and fast-paced environment (shift duties are required, 5-DAY WORK, NO overnight shift needed)
  • Outstanding interpersonal skills and communication skills
  • Good command of Cantonese, English and Mandarin
  • Good PS knowledge (Microsoft office Words, Excel)

Job Offer

  • Attractive salary package with SHIFT allowance
  • 5 days work
  • Deluxe working environment
  • Outstanding medical allowance

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gobie Leung on +852 3602 2452

*** Click here to apply. ***

Employment Agency 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Total Working Exp:
Hong Kong / Hong Kong
  • Bonus for a recruit / new joiner
  • Flexible Working Hours
  • Free Shuttle Bus
  • Marriage Leave
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