Cinderella Media Group Recruit.com.hk
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Employer Ref: 4096346/001_157380576137922
Recruit Ref: L0457253543
Posting Date: 2019-11-15
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Customer Care Specialist - Inbound Call Handling Team

Our client is a German Based MNC with more than 30,000 staffs worldwide. With a mind to further expand their operation and client base, they are now looking=g for an experienced customer service candidate to join their team! If you are a candidate with a strong passion in serving customers and likes communicate with people on a day-to-day basis, then this is an excellent role for you! Please don't hesitate, join them now!

Client Details

Our client is a German Based MNC with more than 30,000 staffs worldwide. With a mind to further expand their operation and client base, they are now looking=g for an experienced customer service candidate to join their team! If you are a candidate with a strong passion in serving customers and likes communicate with people on a day-to-day basis, then this is an excellent role for you! Please don't hesitate, join them now!

Description

  • Handle incoming calls enquires from their corproate clients
  • Handle email and livechat enquiries when needed
  • Handle complaints in a professional manner, if needed
  • Provide the best customer services to the clients in order to satisfy their needs and retain their loyalty
  • Follow up with the clients' feedbacks for service improvements

Profile

  • Relevant working experience in call centre environment is a must
  • Good command of both written and spoken English and Mandarin, native Cantonese speaker
  • Good interpersonal and listening skills
  • Able to work in a dynamic working environment

Job Offer

  • Attractive salary package with year end performance bonus
  • Monday to Friday 9am-6pm
  • International and dynamic working environment
  • Good career path with fast track opportunities
  • Annual Leave with pay
  • Group discount





*** Click here to apply. ***

Summary
Industry:
Employment Agency 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Kwun Tong District / Kwun Tong
Benefits:
  • Bank Holiday
  • Bonus for a recruit / new joiner
  • Family Friendly Policy
  • Flexible Working Hours
  • Free Shuttle Bus
  • Gratuity
  • Housing Allowance
  • Labour / Statutory Holiday
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