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Recruit Ref: L0458882535
Posting Date: 2021-10-22
Global Cyberworks Limited
Operations Officer / Operations Supervisor / Operations Manager

Job Description:

Our expanding company is seeking to hire an Operations Manager to join our leadership team. Your main role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. You will be in charge of providing inspired leadership for the operation for one of our organization's lines of business, which involves ODM/OEM product development with third party vendors and suppliers. Ultimately, we will trust you to help us remain compliant, efficient and profitable during business.

Job Responsibilities:

  • Work closely with senior management to plan, organize and manage the overall operational activities covering Order Follow-Up, Product Development, Merchandising, Production, Vendor Selection, Engineering, Quality, Logistics, Warehousing Management & Operations, Shipment & Logistics, Delivery, Customer Service, After-Sales Service, RMA Policy & Control, etc.
  • Responsible for overall performance of the operations with 3rd Party OEM/ODM Vendors in China, and Asia to meet the defined operational targets and goals between various departments.
  • Ensure all operations are carried on in an appropriate, cost-effective way.
  • Improve operational management systems, processes and best practices.
  • Purchase materials, plan inventory and oversee warehouse efficiency.
  • Help the organization’s processes remain legally compliant.
  • Examine financial data and use them to improve profitability.
  • Perform quality controls, environmental and safety awareness, and monitor production KPI.
  • Recruit, train and supervise staffs.
  • Find ways to increase quality of customer service.
  • Formulate and implement an effective operational flow, to meet company’s goals, targets, and objectives.
  • Formulate and implement the strategic development plan to enhance operational performance.
  • Formulate and implement strategic plans to maximize business performance and operational efficiency and effectiveness in line with business direction.
  • Responsible for driving and managing all teams including IT, Logistics, Warehouse, and Sourcing.
  • To lead, coach and motivate subordinates in their skill/knowledge development to contribute effectively towards the achievement of the company's objective and growth.
  • Responsible for cost control and cost savings in every stage of the company’s operations.
  • Execute the business plan to achieve revenue, profit and operational goals/targets.
  • Prepare management reports and audit current procedures for improved efficiency for various OEM/ODM Vendors.

 Job Requirements:

  • Degree in Engineering/Mechanical/Manufacturing Management/Business Administrations or related disciplines.
  • Minimum 3 years working experience in manufacturing industry and similar managerial position. (Consumer Electronics or Semiconductor Assembly and SMT Manufacturing experience will be a plus).
  • Commercial and Creative mindset and possess the ability to manage multiple tasks while leading and developing of the Company.
  • Familiar and experience in Six-Sigma, FMEA, Control Plan, 8D and DOE, ISO9001 & QS9000 and ISO/TS16949.
  • Outstanding communication and interpersonal skills to communicate and interact effectively with all levels of employees across all departments.
  • Fluent in written and spoken English, proficiency in spoken Mandarin.
  • Willing to work overtime and can work under pressure.

Job Location: Billion Center, Kowloon Bay or the Hong Kong Science Parks, Shatin

We offer competitive remuneration packages plus medical insurance, life insurance, performance bonus, travel allowance for senior positions and good career prospects to the right candidates. Please apply with full resume, stating current and expected salaries and date of availability by email to or send to HR Manager, Global Cyberworks Ltd., GPO BOX 10160, Central, Hong Kong.

(Data collected will be treated as strictly confidential and will be used for recruitment purpose only.)

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Kwun Tong District / Kowloon BayShatin District / Shatin
  • Life Insurance
  • Medical Insurance
  • Performance Bonus
  • Travel Allowance
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