Cinderella Media Group Recruit.com.hk
Recruit Ref.: L046506805 Posting Date: 2019-09-16

Top Personnel Consultant

6/Fl., Shiu Fung Commercial Bldg.,
51-53 Johnston Rd., Wan Chai, H.K.
Tel: 2866 1088 Fax:2866 1628
Email:
info@toppersonnel.com.hk
Website: www.toppersonnel.com.hk

Top Personnel Consultant, owning 25 years of experience in Permanent and Temporary recruitment, has successfully been positioned as an effective bridge between competitive enterprises and potential job seekers. We are specialized in rendering effective manpower management services to our clients.

Customer Services Consultant (HRIS) HK$15-21K

Our client is a well-established HR solution developer located at Wan Chai with 5 days’ work urgently looking for a Customer Services Consultant to join their company with details as follows

Responsibilities:

  • Responsible for HRIS inquiries via hotlines and emails
  • Provide detailed guidance and information on HR system to existing clients and new customers
  • Handle and resolve customers’ complaints
  • Handle customer accounts with process of requests and program updates
  • Organize workflow to meet customer timeframes
  • Communicate and coordinate with internal technicians to follow up on customer interactions
  • Provide training to customers
  • Provide feedback on the efficiency of the customer service process

Requirement:

  • High diploma or up
  • Knowledge of customer service principles and practices
  • Familiar with HK Labour Ordinance
  • Minimum 2 years customer services experience
  • Can communicate in Cantonese, English and Mandarin
  • Good communication skills – verbal and written

Interested parties, please email detailed resume to cherine@toppersonnel.com.hk or call 2866 0028 (Cherine) for further enquiries.

For more information about our agency, please visit www.toppersonnel.com.hk

All applications will be treated in strict confidence and used exclusively for recruitment purposes. The company will retain the applications for a maximum period of 6 months.

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