Cinderella Media Group
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Recruit Ref: L04666592
Posting Date: 2019-09-20
Shama Management Limited
Shama Management Limited

Shama is a leading provider of premier serviced apartments in Asia. As a lifestyle provider, Shama’s philosophy is to offer living spaces that epitomise comfort, style and luxury - everything that guests need to feel comfortable in their home away from home on both long and short stays. Shama has been operating properties across prime commercial and residential districts in gateway cities across the Asia Pacific region such as Hong Kong, Shanghai, Hangzhou and Bangkok. To cope with our continued expansion, we are searching for passionate high-calibre candidates to join our team.


About ONYX

ONYX Hospitality Group operates several diverse yet complementary brands – Amari, Shama and OZO – each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Indian Ocean, Arabian Gulf and Asia-Pacific regions. Visit

Coordinator, Information Technology

Main Duties & Responsibilities

  • Manage system health checks and data backups
  • Proactively upgrade and monitor on servers and IT equipment
  • Assist and test Disaster Recovery plan annually
  • Perform ad-hoc tasks or projects assigned by supervisor
  • Helpdesk implementation and management
  • Collaborate and work with internal and external sources or vendors
  • End user communications of networking, server or other service changes or interruptions
  • Maintain IT assets inventory and records
  • Maintain high level of technical competence; assist staff in resolving complex technical problems and work with guests to ensure solutions are satisfactory
  • Document and provide training to internal users in the basic operation and maintenance of computers and related components
  • Provide reports and communication progress to Manager
  • Perform related work appropriate to the classification as assigned


  • Diploma / Degree in Computer Science or related disciplines
  • 1 years related experience in providing technical support on PC, Servers
  • Hands-on experience in IT daily operations support
  • Experience in MS Windows Servers, LAN/WAN Infrastructure of the organization
  • Good analytical and problem solving skills
  • Knowledge in hotel PMS system would be a definite advantage
  • Knowledge in VM environment would be a definite advantage
  • Well-organized, independent and customer-oriented
  • Good in both spoken and written English and Chinese
  • Fresh graduates will be considered

We offer attractive salary package, fringe benefit including annual leave, birthday leave, medical, dental and career path to the right candidates. Interested parties please send full resume with present and expected salary by e-mail (

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Total Working Exp:
Wanchai District
  • Birthday Leave
  • Dental Insurance
  • Five-Day Work
  • Marriage Leave
  • Medical Insurance
  • Year end bonus
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