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Employer Ref: ADV/20/072
Recruit Ref: L0496131
Posting Date: 2020-06-26
ISS Facility Services Limited
ISS Facility Services Limited

Founded in 1901 as a Danish security company, the ISS Group has become one of the world’s largest facility service groups. Together with more than 510,000 employees in 50 countries, ISS Group’s focus is to provide integrated property and facility services in the commercial, residential and industrial sectors.

Our Hong Kong-based ISS Facility Services Limited employs more than 14,500 staff and is one of the largest integrated property and facility services companies in Hong Kong. To cope with our rapid expansion in Hong Kong, ISS Facility Services is seeking high caliber candidate to fill the following position.

Duty Manager (Job Ref: ADV/20/072)


  • Managing the overall contract operations to ensure the required service standards are always delivered
  • Work closely with customer representatives for operation related issues and providing prompt solutions to customer
  • Responsible for manpower planning, deployment and training
  • Administering staff related issues and disciplinary problems
  • Review and analyze operational performance
  • Prepare daily, monthly and regular reports
  • Participate in ad hoc duties as assigned


  • Associate Degree or above holder in related discipline is preferred
  • At least 5 years solid experience in operations management, preferably in transport, airport, facility management or hotel management field
  • Good command of both spoken and written English and Chinese
  • Strong sense of responsibilities; good interpersonal and organizational skills
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills
  • Shift duty is required
  • Immediate available is preferred

We offer professional development opportunities, attractive remuneration and fringe benefits to the right candidate.  Interested parties please send a detailed resume, current / expected salary, contact number and the job reference no “ADV/20/072” to

Information provided by applicants will only be used for recruitment related purposes and will be handled confidentially by authorized personnel.  All personal data of unsuccessful candidates will be destroyed after three months from the date of applications.

Real Estate / Property Management 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
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