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Employer Ref: 210174
Recruit Ref: L05030752
Posting Date: 2021-09-28
Ngong Ping 360 Limited
Ngong Ping 360 Limited

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principal business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:

Services Operations Host (Guest Relations) (Ref : 210174) (Basic Salary: $14,500)

Duties
Reporting to the Services Operations Supervisor, your major duties will include:

  • Handle guest enquiries and comments via hotline, email and social media platforms
  • Perform Live Broadcasting
  • Provide administrative supports to Services Operations Supervisor – Guest Relations
  • Perform ad hoc and operational duties including sales of tickets if required

Requirements

  • Higher Diploma or above with at least 2 years' guest services experience. Prior experience in theme park or hospitality is preferred
  • Working experience in call centre is an advantage
  • Good command of spoken and written English and Chinese including Mandarin
  • Proficiency in computer literacy and Chinese word processing
  • Roster shift duty is required

We offer competitive remuneration packages, fringe benefits including free travel on MTR (spouse and children); discretionary bonus; general public holidays; 12 days annual leave and comprehensive training and career opportunity to the successful candidate.

Please submit your application addressing the aforementioned position and anticipated salary to recruit@np360.com.hk, by fax to 21092896 or by mail to Human Resources & Corporate Services Department, 11 Tat Tung Road, Tung Chung.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All unsuccessful applicants' information will be destroyed after 12 months


Summary
Industry:
Travel & Tourism 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
2 
Salary(HKD):
--
Location:
Outlying Islands / Tung Chung
Benefits:
  • Performance Bonus
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