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Recruit Ref: L050405130
Posting Date: 2021-12-01
Morrison Express Co Ltd
Morrison Express Co Ltd

We are an international freight forwarder in Kwai Fong and now looking for a high calibre personnel to join our company.

Air Export Customer Service Officer

Responsibilities

Shipment Follow Up

  • Coordinate with local/oversea sales to check the shipment status
  • Work with shipper to provide related shipping document
  • Update the cargo ready date and inform Air Export operation for cargo pick up or receiving
  • Inform all parties about the flight information & sending pre-alert to related parties
  • Ensure the quotation has been available and Inco terms is correct
  • Follow up with POD/entry summary/customs invoice for DAP/DDP shipment
  • Send the HAWB & debit note to the correct parties

System Update, Reports and Maintenance

  • Update tracking report and upload shipping document onto customer’s systems
  • Send the updated tracking reports to related parties
  • Input and update the debit notes onto the billing system of customers
  • Create statement for monthly billings
  • Issue AWB according to booking
  • Finalize console closing process
  • Send pre-alert to destination branch and agents
  • Issue billing in CW1

Requirements

  • 5 years of relevant experience in customer service / sales supporting / operation in freight forwarding industry with proven record of problem-solving;
  • Diploma holder or above will be definitely an advantage;
  • Good command in written and spoken English and Chinese (including Mandarin);
  • Responsible and self-motivated personalities with excellent communication skills;
  • Competent in MS Word, Excel & Chinese Word-Processing;
  • Immediately available is preferable;
  • Working Hours: 1400 to 2300;
  • Working Location: ATL, Berth 3, Kwai Chung

 

Interested parties, please send full resume, availability and expected salary to our company.

All information provided by applicants will be treated in strict confidence and used only for employment-related purposes. All personal data of unsuccessful applicants will be destroyed within 6 months.


Summary
Industry:
Logistics 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
5-10 
Salary(HKD):
--
Location:
Kwai Tsing District / Kwai Chung
Benefits:
  • Bank Holiday
  • Double Pay
  • Medical Insurance
  • Overtime Pay
  • Performance Bonus
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