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Recruit Ref: L050924467
Posting Date: 2021-07-30
Johnson Controls Hong Kong Limited
Johnson Controls Hong Kong Limited

About Johnson Controls:

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, YORK®, Metasys®, Ruskin®, Titus®, Frick®, PENN®, Sabroe®, Simplex®, Ansul® and Grinnell®. For more information, visit or follow us @johnsoncontrols on Twitter.

Service Leader, Fire and Security Service

What you will do

The candidate will be managing the Fire and Security Services business of the company and corresponding teams in Hong Kong and Macau. This role is expected to deliver superb maintenance and service solutions to a wide customer base across all industry segments for Fire and Security System.

How you will do it

  • Set and execute strategies to grow Fire and Security Service business
  • Achieve annual secured order, revenue and margin target in accordance with Company's objectives and direction
  • Manage service teams to provide
  • Preventive maintenance services and repair work for systems at customer sites
  • Testing and commissioning of systems installed by others and
  • Retrofit work including turnkey installation
  • Coordinate with Sales team to prepare maintenance, repair and retrofit proposal and tender
  • Develop and maintain key customer relationships with professional knowledge and excellent service quality
  • Handle customer complains and direct service managers to resolve issues
  • Manage subcontractors to achieve healthy partnership
  • Ensure quality of work to the satisfaction of customer
  • Strengthen relationships with customers to secure more orders
  • Ensure teams adhering to the compliance of EHS, Ethics Code and Company Policies in all work sites

What we look for

  • Degree holder in Building Services or engineering related disciplines
  • Minimum 20 years' Fire & Security service experience, of which at least 10 years at managerial level
  • Strong technical knowledge and experience in Fire & Security Systems
  • Experience in tracking performance of service team
  • Competency in project planning and have strong leadership skills


  • Good communication and interpersonal skills
  • Proficient in English and Chinese
  • Ability to travel, learn and train up the others
  • Good problem solving techniques, organizing and planning ability
  • Independent and able to work under pressure and tight deadline
  • Prior experience with Government Fire & Security Service Contracts is a plus

Interest parties please send your application letter & CV including current and expected salary, date of availability to

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.  

Engineering / Electrical / Electronics 
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Total Working Exp:
15 or above 
Kwun Tong District / Kwun Tong
  • Bank Holiday
  • Five-Day Work
  • Medical Insurance
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