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Recruit Ref: L052574343
Posting Date: 2021-11-29
CL Technical Services Ltd
CL Technical Services Ltd

CL Technical Services Limited was established in 1994 and started providing recruitment and secondment services to our clients since 1998. We provide 1-stop recruitment & secondment services to many major corporations of diversified business natures. We engaged of sourcing IT Professionals to fulfil different business needs of our clients. Helping to pick the best candidates for the job. We aim to assist our clients to develop strategies and policies that enlarge the recruitment channels which enabling them to increase their service capabilities and focus on developing the core business.

IT Service Desk Support Engineer ($18-22K)

Job Description:

  • Provide end-user software applications usage and support, computer hardware support and troubleshooting in a professional manner
  • Keep track on status and frequent communicate with stakeholder of Service Requests and Incidents from case start-to-end
  • Provides technical advice and problem isolation
  • Coach and be coached on new skills (e.g. technical and soft skills)
  • Continuous improvement to meet business needs
  • Log information into the ticketing system
  • Advisory on security alerts and suggest solution to affected devices
  • Coordinate and communicate with customer for scheduling duty 
  • Experience work with vendors on technical issues


Job Requirements: 

  • Higher Diploma/ Associate Degree or above in Computer Science / Computer Studies or other IT related disciplines
  • 2 years of relevant experience in IT Service Desk and Deskside Support
  • Good command of written and spoken English and Chinese
  • Sound knowledgeable in Windows 10 and Office 365 are preferred
  • Good team player building high team spirits
  • Strong control sense, able to identify potential risk and provide valid recommendations in standard support documentation


If interested for the above position, please send full resume with current and expected salary as well as date of availability via

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Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
Total Working Exp:
Wanchai District / Wan Chai
  • Five-Day Work
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