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Employer Ref: 21083001-E5
Recruit Ref: L0528421
Posting Date: 2021-08-30
The Hong Kong Polytechnic University
The Hong Kong Polytechnic University

INFORMATION TECHNOLOGY SERVICES OFFICE

Assistant Manager / Senior Specialist (System Infrastructure) (Ref. 21083001-E5)

Duties

The appointee will be a member of a team with major responsibilities on the University’s cloud services support for systems infrastructure services.   He/She will be required to:

(a)    provide consultation to departments on using the University Cloud Service (UCS) for teaching, learning and research activities / projects;

(b)    provide technical support and operation control on critical administrative applications, private and public cloud platforms;

(c)    lead projects on system infrastructure design and enhancement of service operations;

(d)    develop and support applications, using Microsoft PowerApp or other tools;

(e)    support central Service Desk platform to manage incidents and changes;

(f)     handle maintenance renewal of software and hardware;

(g)    provide after-office-hour standby/emergency support as and when required; and

(h)    perform any other duties as assigned by the Director of the Office or his delegates.

Qualifications

Applicants should have:

(a)    a recognised degree in Computer Engineering, Information Technology or a related discipline;

(b)    at least five years’ relevant technical experience, preferably with seven years of relevant experience;

(c)    knowledge on system infrastructure, public cloud and database;

(d)    preferably experience in using Jira Service Manager (JSM),  Oracle, PostgreSQL, MSSQL, MySQL, Mongo, Python and R;

(e)    the ability to work independently and proactively;

(f)     a good command of both spoken and written English and Chinese, including Putonghua; and

(g)    strong analytical skills, good interpersonal and communication skills.

Applicants with more experience will be considered for the post of Assistant Manager.

Applicants who have responded to the previous advertisements need not re-apply.


Remuneration and Conditions of Service
 
A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.  Applicants should state their current and expected salary in the application.

Application

Please send a completed application form by post to Human Resources Office, 13/F, Li Ka Shing Tower, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong or via email to hrstaff@polyu.edu.hk.  Application forms can be downloaded from http://www.polyu.edu.hk/hro/job/en/guide_forms/forms.php.  If  a separate curriculum vitae is to be provided, please still complete the application form which will help speed up the recruitment process.  The closing date for application is Thursday, 30 September 2021.  Applicants who are not invited to an interview within two months from the closing date should consider their applications unsuccessful.  The University’s Personal Information Collection Statement for recruitment can be found at http://www.polyu.edu.hk/hro/job/en/guide_forms/pics.php.

PolyU is an equal opportunity employer committed to diversity and inclusivity.  All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.


Summary
Industry:
Education / Training 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Total Working Exp:
5 
Salary(HKD):
--
Benefits:
--
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