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Employer Ref: CIED/CSOFT/RC05/22
Recruit Ref: L053341152
Posting Date: 2022-06-15
The Hong Kong and China Gas Company Limited
The Hong Kong and China Gas Company Limited


Customer Service Officer (Full-time)


  • 為顧客提供全面優質的客戶熱線服務,解答電話諮詢
  • 操作電腦,處理客戶查詢及輸入有關客戶查詢及銷售等資料


  • 中五或香港中學文憑考試以上程度
  • 能操流利廣東話及英語
  • 具備良好中文或英文書寫能力
  • 懂基本電腦操作,包括中英文打字
  • 態度誠懇親切,以客為先,有責任感
  • 具備1年或以上有關客戶服務經驗及能操普通話者優先
  • 工作地點:北角 / 九龍城



全職客戶服務主任 (日班)

  • 當值時間為:上午9:00至 晚上8:00 (包括星期一至日及公眾假期)
  • 每班當值時數為9小時
  • 每星期工作5-6天
  • 需按更表編排輪班當值

全職客戶服務主任 (夜班)

  • 當值時間為:下午2:00至 凌晨0時 (包括星期一至日及公眾假期)
  • 每班當值時數為9小時
  • 每星期工作5天
  • 需按更表編排輪班當值

全職客戶服務主任 (通宵班)

  • 當值時間為:晚上10:00至翌日上午9:00 (包括星期一至日及公眾假期)
  • 每班當值時數為10小時
  • 每星期工作4 - 5天
  • 需按更表編排輪班當值


  • 提供星期六及星期日輪班津貼
  • 制服洗燙津貼
  • 夜班及通宵班可享夜班輪班津貼



請註明申請職位的參考編號 (CIED/CSOFT/RC05/22)。


Chemical / Petroleum Products 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Part Time / Temporary / Contract 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
Total Working Exp:
1 or above 
Eastern District / North PointKowloon City District / Kowloon City
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