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Recruit Ref: L0534101700
Posting Date: 2022-11-25
Johnson Controls Hong Kong Limited
Johnson Controls Hong Kong Limited

About Johnson Controls:

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, YORK®, Metasys®, Ruskin®, Titus®, Frick®, PENN®, Sabroe®, Simplex®, Ansul® and Grinnell®. For more information, visit or follow us @johnsoncontrols on Twitter.

Senior Sales Engineer (L&M)

What you will do

  • Drive growth from new recurring service business opportunities by identifying, qualifying, selling and closing Labour & Material, Part business with customers.   
  • Able to identify key customer needs & priorities resulting in JCI successfully positioning recurring service offerings which deliver customer value achieving JCI’s growth and profitability targets
  • Promote & successfully position targeted PSA offerings to customers including digitally-enabled service products, providing feedback to management on suitability and customer acceptance to address required needs
  • Work in partnership with local teams including (but not limited to) Inside Sales, Service Operations, GCOE and local Subject Matter Experts to support successful development & proposals to customers

How you will do it

  • Identify, generate and qualify new leads for Labour & Material, Part opportunities following standard APAC end-to-end process and / or work in partnership with Inside Sales to receive & develop leads which have already been qualified.
  • Proactively generate demand by leverage Entitlement database, leads and Playbook
  • Communicate with customers to clearly identify their needs and priorities
  • Gain all necessary approvals including costing and pricing through DoA / Pricing Team prior to submission to customer.   
  • Work with GCOE / central proposal generation team where indicated to develop a tailored proposal which best positions JCI to deliver differentiated value to the customer through L&M service.
  • Submit quotations for qualified leads within one day (SWL to Quote including required DoA approvals)
  • 100% compliance to pricing and initiative guidelines
  • Presentation and follow up to customer including offering adjustments based on customer feedback.
  • Negotiation, agreement on terms and conditions with customer based on JCI standard policies and guidelines.
  • Close quotations / opportunities and initiate handover to Service Operation team.   
  • Act with upmost professionalism at all times
  • Ensure timely and accurate sales forecasts to management based on ServiceMax / SFDC.
  • Be aware of and feedback pertinent information relating to competitors’ activities, offerings, positioning and pricing whilst maintaining JCI’s highest standards of ethics and compliance at all times.
  • Manage customer updates on receipt of order (order book status, initial submission of execution plan)
  • 100% adaption to SFDC or ServiceMax
  • Proactive engagement with customers to help them create budget for end of life, technology refresh, upgrade, lifecycle management opportunities

What we look for


  • Requires hunting skills / mindset, a self-starter.
  • Requires considerable sales skills to identify customer needs and priorities to be addressed
  • Possessing / ability to develop a strong knowledge of JCI offerings & capabilities
  • High Diploma in a relevant field (Science / Engineering & Mechanical / Business)
  • 1-3 years’ experience in either an HVACR / Building Controls / Fire& Security or Sales field.
  • Demonstrate financial and business acumen with strong skills in customer relationship building and management
  • Solution selling mindset, knowledge and familiarity with digital service offerings.   
  • Proven track record in delivering the strong results with strong accountability and say/do
  • Excellent communication & interpersonal skills, both internally and dealing with external customers and stakeholders

Interest parties please send your application letter & CV including current and expected salary, date of availability to our email address on the top or click

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.

Building / Construction 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
Total Working Exp:
Kwun Tong District / Kwun Tong
  • Dental Insurance
  • Five-Day Work
  • Medical Insurance
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