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Recruit Ref: L0534102216
Posting Date: 2023-01-27
Johnson Controls Hong Kong Limited
Johnson Controls Hong Kong Limited

About Johnson Controls:

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, YORK®, Metasys®, Ruskin®, Titus®, Frick®, PENN®, Sabroe®, Simplex®, Ansul® and Grinnell®. For more information, visit or follow us @johnsoncontrols on Twitter.

Service Program Manager, APAC (PMO / Building Services Engineering)

What you will do

The position reports to the APAC leader of Service Growth & Programs and will be responsible to drive and program manage various APAC Service growth initiatives and platforms, track, analyze and communicate the performance to our internal and external stakeholders.

He/she will lead and manage program launches and will ensure each function manages their deliverables in order to meet the program schedule and outcomes. The Program Manager will also represent the region/market at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status of all open projects to groups of stakeholders.  

The position has high visibility and will work closely with senior executives within APAC functional and Country service teams to lead/manage various growth initiatives, analyze and synthesize business performance, KPIs and proactively facilitates problem solving as needed in achieving APAC and Country growth targets. The results will be used for reporting to the EC, performance evaluation, and communication to our external stakeholders.

How you will do it

  • Responsible to drive and program manage the development, launch and activation of Services Growth Initiatives and Programs by working closely with APAC service leaders, APAC digital solution leaders, Country service and digital leaders, Global products, digital solutions, and services team.
  • Track, report and analyze individual country performance on growth initiatives and proactively facilitate problem solving as needed in achieving APAC and Country growth targets.
  • Responsible to facilitate necessary discussions to identify and problem solve the root-cause(s) on KPIs that are consistently under-performing (for 3 consecutive months) by working closely with APAC service leadership and Country service teams. Regularly track and report the progress on actions taken to resolve KPI performance issues.
  • Facilitate and execute best-in-class Program Management plan, including enabling cadence planning, impact capturing and problem solving.
  • Provide value-added analytics leveraging analytical tools like Excel, Power BI, etc. and assist APAC and Country service leadership teams in making informed business decisions in driving services growth.

What we look for


  • Bachelor's Degree holder in engineering, business administration discipline; Master's Degree is ideal
  • Management consulting experience will be highly valued.
  • Engineering & technical experience with building industry.
  • Business acumen and understanding of organizational issues and challenges.
  • Strong critical thinking, analytical and problem-solving skills required.
  • Detail oriented and with ability to work under pressure, mentally resilient with a propensity to persevere.
  • Experience with large-scale organizational change efforts preferred.
  • Familiarity with best-in-class program management tools and practices will be highly valued.
  • Good spoken and written English and Chinese

Interest parties please send your application letter & CV including current and expected salary, date of availability to

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.

Engineering / Electrical / Electronics 
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Kwun Tong District / Kwun Tong
  • Dental Insurance
  • Five-Day Work
  • Medical Insurance
  • Performance Bonus
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