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Prowess Recruitment Consulting Limited

Customer Service Representative – Online Service Centre

Recruit Ref: L054325133

 

Our Client is a MNC Logistics Solution services provider, they are now seeking the dynamic and strong customer service skills candidates to joining their Global Services Team.

Responsibility :

  • Providing quality customer services to corporate clients
  • Handling the hotline and online services such as service order solution advices, delivery  service enquiries and tracing services
  • Handling the client complaints and as well as to solve the problems
  • Responsible for monthly KPI reports and filling  

Requirements: 

  • Diploma or above 
  • With 2-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment
  • Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage
  • Customer-focus, open-minded, flexible, logical and systematic thinking
  • Good interpersonal, communication skills and telephone manner
  • Good team-spirit and problem solving skills
  • Able to work under pressure and independent
  • Good PC knowledge and good typing skills
  • Allowed to working on shift duties ( early morning to night time, no over night duty requested)

PLEASE VISIT OUR WEBSITE AT: http://www.prowess.hk

Please submit your full resume with expected salary in MS Word format to us through the above email or fax number.

Tel : 852 - 2838 9621

Summary

Recruit.com.hk is an online job search web-site that caters job applicants for their job-hunting needs. Various job categories including customer services, administration and secretary are available. Explore more job listings in other fields including marketing, building and architecture, engineering, merchandising and purchasing. Utilize our advance search engine to search entire job category on our site to get more jobs.
Keywords: shipping,logistics,airline,hotline,forwarder

About Prowess Recruitment Consulting Limited

Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, food service, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction. 

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process. 

PLEASE VISIT OUR WEBSITE AT:http://www.prowess.hk

Tel : 852 - 2838 9621
Email: jobs@prowess.hk

Company Industry

Employment Agency

Benefits

  • Bank Holiday
  • Birthday Leave
  • Dental Insurance
  • Double Pay
  • Family Friendly Policy
  • Five-Day Work
  • Life Insurance
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Paternity Leave
  • Performance Bonus
  • Promotion
  • Year end bonus
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