Our client is a global logistics forwarder company and looking for an experienced IT technical service skills candidate to join their in-house team.
Description:
- Provide support and ensure the functionality and accessibility of all IT infrastructure, including server, telecommunication, PC and other peripherals (such as scanners, printers), and handheld units
- Plan new or expansion of telecom infrastructure (LAN, WAN, WLAN, telephony), server (Wintel and Linux) to handle increasing business and an expanding user base within the context of relevant Global / Regional policies and procedures
- Respond to the problems raised from Help Desk for local office and remote sites user support
- Deploy and commission new telecom equipment and servers, including the installation of operation systems and other software
- Ensure the compliance and implement IT security controls as according to Global / Regional / Local policies and standards
- Prepare technical documentations
- Provide onsite support at remote sites (include service centres and service points) when required in non-office hour
Requirements:
- Degree holder in Information Services or related disciplines
- Minimum 3 years relevant experience in a technical support role, experience in large corporate in logistics/ transportation industry or multinational companies will be an advantage
- Certificate holder of CCNA/CCNP or VCP is preferred
- Solid experience in telecommunication technology - networking (LAN, WAN, WLAN) and telephony system (PABX, Unified Communication), network security (Firewall, Intrusion Prevention)
- Knowledge in Windows server technology, Microsoft Office products
- Experience in writing IT documentation is an advantage
- Strong communication and interpersonal skills with IT project management and foreigner vendor liaison experience
- A proactive problem solver with customer focused mindset
- Good command of spoken and written English and Chinese
PLEASE VISIT OUR WEBSITE AT: http://www.prowess.hk
Please submit your full resume with expected salary in MS Word format to us through the above email or fax number.
Tel : 852 - 2838 9621