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Recruit Ref: L058117119
Posting Date: 2024-05-16
Greater Bay Airlines Company Limited
Greater Bay Airlines Company Limited

Greater Bay Airlines is a newly established airline, incorporated in Hong Kong and with its principal place of business in Hong Kong. The airline has been granted a licence by the Air Transport Licensing Authority (ATLA) to operate scheduled air services between Hong Kong and 104 routes covering Chinese Mainland and destinations in Asia Pacific. As a Hong Kong based airline, and in line with the national development policy to further deepen cooperation amongst Guangdong, Hong Kong and Macao (The Greater Bay Area), our vision is to support the Hong Kong international aviation and financial centre, and facilitate tourism, logistics, trading and investment in the Greater Bay Area by developing an air services network, both regional and international, from Hong Kong to our target destinations in Chinese Mainland and Asia Pacific.

Our growth plan means we are continually seeking dynamic, high calibre talent who wish to develop a career in aviation. We offer ample development and advancement opportunities to people with the drive, ambition and potential to succeed.

IT ADMINISTRATOR - AIRPORT AND SERVICE DELIVERY

IT ADMINISTRATOR - AIRPORT AND SERVICE DELIVERY

As a core member of IT Department, you are expected to work with Airport, Ground Services, Inflight Services and Website Operations to monitor the on-going performances of IT systems supporting a smooth Pre-trip, Departure and Arrival experience.

Key Responsibilities:

  • Coordinate with user departments to monitor service delivery results and performance, analyse business patterns and hidden bottlenecks, propose resolution process and IT system improvements
  • Act as the first contact point from IT, to assist local and regional Airport operation teams to publish accurate information on website timely, promoting a reliable pre-trip and during-the-trip experience for customers 
  • Attention to detail, be proactive in communicating risks and issues clearly and concisely and support stakeholders with the preparation of action plans 
  • Take lead to negotiate with suppliers and internal stakeholders to ensure customer concerns and improvement targets are well aligned with IT system enhancement scope
  • Review user documentation from suppliers are complete and updated timely 
  • Provide change management support for user departments during major system revamp programs 
  • Perform any other duties as assigned

Requirements:

  • Hong Kong permanent resident status
  • Bachelor’s degree holder, preferably in Information Technology, Aviation, Travel Business, project management or related disciplines 
  • Minimum 3 years’ experience in Aviation Industry, with solid understanding to passenger departure digital experience 
  • Experience in managing projects with ability to multitask and management multiple medium projects in a cross-functional environment
  • Strong teamwork and interpersonal skills
  • Excellent influencing and stakeholder management skills
  • Strong problem-solving skills and strong attention to details

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to submit your application no later than 15 June 2024.

For more information of our recruitment, please visit our company website: https://www.greaterbay-airlines.com/hk/en/join-us/join-our-team.html 

Greater Bay Airlines is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.  Our Personal Information Collection Statement will be available upon your online application. Applicants not being notified within 8 weeks may consider their application unsuccessful.  Their personal data will be retained for a period of 12 months from the application date and will be destroyed thereafter.


Summary
Industry:
Airline 
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
3-5 
Salary(HKD):
--
Location:
Outlying Islands / Tung Chung
Benefits:
  • Medical Insurance
  • Staff Discount
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Keywords: 大灣區航空,大灣區,Airway,GBA,Airline
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