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Recruit Ref: L058201884
Posting Date: 2024-04-11
UNIQLO HONG KONG, LIMITED
UNIQLO HONG KONG, LIMITED

Fast Retailing is a global company that operates multiple fashion brands including UNIQLO, GU, and Theory. As the world’s third-largest manufacturer and retailer of private-label apparel, the Fast Retailing Group offers high-quality, reasonably-priced clothing by managing everything from procurement, design, and production to retail sales. UNIQLO, our pillar brand, generates approximately ¥1.9 trillion in annual sales from approximately 2,200 stores in 22 countries and regions (FY2019). UNIQLO, with its LifeWear concept of ultimate everyday comfort, seeks to differentiate itself by offering unique products made from high-quality and high-functioning materials. The Group’s main sources of UNIQLO-driven growth are gradually expanding beyond Japan to Greater China (Mainland China, Hong Kong, and Taiwan) and Southeast Asia. Meanwhile, our fun, low-priced GU fashion brand, primarily in Japan, is generating sales of approximately ¥240 billion. In terms of broad operational strategy and future direction, Fast Retailing is making progress on its Ariake Project, which aims to transform the apparel retail industry into a new digital consumer retail industry. We are working to build a supply chain that uses advanced information technology to create seamless links between Fast Retailing and its partner factories, warehouses, and stores worldwide. This transformation will minimize the environmental impact of our business, create a manufacturing environment that upholds human rights, and ensures highly responsible procurement. Fast Retailing strives to harness the power of clothing to enrich the lives of people around the world and to create a more sustainable society.

【長期兼職】客戶服務助理

工作職責

拓展職業生涯,可能性是無止境。
重視個人的成長,擁有「 一切以顧客為中心」的使命感。
UNIQLO 客戶服務中心正在尋找想要擴大自己職業生涯並敢於挑戰的新同事。

我們最重視客戶的反饋,並重視

  • 產品和服務的開發;
  • 提供一個舒適的工作場所和環境;
  • 開放且友好的態度,尊重個人發展和具有良好的團隊合作精神

Job Description
主要職務:

  • 通過電話、電子郵件和LiveChat解答客戶的查詢
  • 了解客人需要,為客戶提供超越期待及高質素的服務體驗
  • 處理日常文書工作及輸入有關客戶查詢及銷售等資料。

職位要求:

  • 香港中學文憑考試/會考或以上程度
  • 能操流利廣東話及一般英語
  • 熟悉電腦操作,Microsoft Office及中、英文打字
  • 積極主動,熱誠有禮,負責任感,細心謹慎
  • 具備良好溝通及解決問題的技巧

工作時間/地點:

  • 每週工作3-4天 (包括星期一至日及公眾假期)
  • 每天4-8小時 (上午09:00至晚上 20:00)
  • 時薪 $65-$70
  • 尖沙咀區

申請方法: Interested parties please send the full resume in word or PDF format via email: recruit_ssc@uniqlo.com.hk

All information received will be kept in strict confidence and only for employment-related purpose


Summary
Industry:
Wholesale & Retail 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Part Time 
Min. Edu. Level Req:
DSE  
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Yau Tsim Mong District / Tsim Sha Tsui
Benefits:
--
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