Hong Kong Parkview
The most prestigious serviced apartment in Hong Kong is inviting high calibre applicants for the following positions:-
Duty Manager
Responsibilities:
- To represent management and take charge of situations and make necessary decisions in the absence of the Department heads.
- To provide and ensure efficient and quality front line guest services at all times.
- To maintain smooth relationships between management and guests, resolve problems arising from guests’ complaints and attend inquiries with dispatch and report all guest complaints, compliments, and suggestions to the management.
- To handle complaints which result in both satisfaction of the guests and protection of the Hong Kong Parkview interest.
- To maintain comments and complaints relating to service standards and take any necessary action to achieve the highest level of hospitality service.
Requirements:
- Degree or Diploma holder in Hospitality Management or related discipline
- A minimum of five years hotel operations experience with at least two years in supervisory level, preferably in Front Desk or Guest Services areas
- Good command in English, Cantonese and Mandarin with strong interpersonal and communication skills
- Strong analytical skill and can work independently under pressure
- Cheerful, friendly and customer oriented
- Knowledge of Property Management System – Opera
- Candidate with less experience would be considered as Assistant Duty Manager
We offer competitive remuneration package including 5-day work week, medical plan, year-end double pay, duty meal and free shuttle bus (to and from Central, Admiralty, and Aberdeen; to Causeway Bay and Wanchai) and excellent career opportunities to the right candidate.
Please send full resume, expected salary and contact telephone number to
Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong
Whatsapp: 7071 2186
Confidential Fax No. 2812 3490
Email by clicking recruit@hongkongparkview.com.
(All data collected will be used for recruitment purpose only)
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Keywords:
HongkongParkview