Employer Ref: 240709
Recruit Ref: L059233134
Posting Date: 2025-01-10
Airport Authority Hong Kong
Airport Authority Hong Kong

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Technical Officer, Fault Response

Responsibilities:

  • Deliver round-the-clock technical support to both internal and external stakeholders via our fault reporting systems and maintenance hotline
  • Address inquiries and direct service requests to respective Fault Response Team members to ensure swift response and follow-up actions
  • Operate and maintain our Airport Asset Management System (AAMS), ensuring all service request statuses are accurately tracked and updated
  • Perform data analysis on fault and maintenance data from AAMS. Prepare both summary and ad hoc reports
  • Provide operation support services to Fault Response Team Management Office (FRTMO)
  • Perform shift duties including overnight shift are required

Requirements:

  • Diploma / Higher Certificate or above in Engineering, Facility Management or other related disciplines with at least 5 years' relevant working experience
  • A broad understanding of various engineering disciplines is an advantage
  • Knowledge and experience in IBM MAXIMO application is highly preferred
  • Good telephone manner, detail-oriented, enthusiastic and motivated with strong communication and interpersonal skills
  • Proficient in MS Office applications including Word, Excel and PowerPoint. Advanced excel skills are highly preferred
  • Good command of spoken and written English and Chinese. Knowledge of Putonghua is an advantage

Interested parties, please send your application together with a detailed resume, stating expected salary by clicking “Apply”.


Summary
Industry:
Civil Service / Government 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Contract 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
5 or above 
Salary(HKD):
-- (Monthly)
Location:
Outlying Islands / Chek Lap Kok
Benefits:
--
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Keywords: AAHK,HKIA,機管局,香港機場
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