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Recruit Ref: L059266141
Posting Date: 2024-10-25
Bureau Veritas Hong Kong Limited
Bureau Veritas Hong Kong Limited

About Bureau Veritas Bureau Veritas is a global leader in testing, inspection and certification services. Founded in 1828, the group has more than 75,000 employees in around 1,500 offices and laboratories all across the world. Bureau Veritas helps its clients to improve their performances by offering innovative services and solutions in order to ensure that their products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environment protection and social responsibility. Website: www.bureauveritas.com

Bureau Veritas’ Consumer Products Services division is a leading global quality assurance provider for the global consumer product and retail markets. It offers an array of specialized services including testing, inspections, certification, audits and engineering services for a wide range of consumer products. These products include soft goods; electrical and electronic products; smartworld products and services including wireless and mobile devices; automotive equipment; hard goods; toys and juvenile products; premiums; food products as well as health, beauty, cosmetics, and household products. Website: https://www.cps.bureauveritas.com/

To cope with our continuous development, we cordially invite you to join as one of our professional associates

客戶服務主任 Customer Service Officer / Coordinator

Responsibilities:

  • Provide excellent customer services and maintain good relationship with clients
  • Handle enquiries, client instruction and complaints (Senior Program Support Coordinator) in a professional and timely manner
  • Coordinate with internal departments to satisfy customers’ needs by providing efficient feedback and the best solutions
  • Understand clients’ expectation and deliver first-class services
  • Follow up on the test submission
  • Work closely with supervisor to provide the relevant support on key customers’ request with KAM and SBU (key account)
  • Be on top of the frequent program changes with required learning before deadline

Job Requirements:

  • Diploma or above in any discipline
  • 1 year / 2 years (Senior) of customer services experience, preferable in commercial testing laboratory, manufacturing, trading, buying office or merchandising field is an advantage
  • Good command in English, Mandarin& Cantonese
  • Strong communication, organizational and presentation skills
  • Ability to work under pressure and priories the job to handle crisis situations
  • Mature and work independently with strong problem-solving skill (key account)
  • Hand-on skills in MS Word & Excel as well as other computer applications
  • Fresh graduates are highly welcome

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking “APPLY NOW”.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week 
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Join us on Linkedin:  https://www.linkedin.com/company/bureau-veritas-consumer-products-services/mycompany/

Mail 
1/F, Pacific Trade Centre
2 Kai Hing Road
Kowloon Bay, Kowloon

Personal data collected will be used for recruitment purposes only.

Summary
Industry:
Quality, Industrial Testing & Inspection Service 
Job Category / Function:
Engineering (Building / E&M)
Job Position Level:
General 
Employment Term:
Full Time / Contract 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
1-2 
Salary(HKD):
-- (Monthly)
Location:
Kwun Tong District / Kowloon Bay
Benefits:
--
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Keywords: BureauVeritas
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