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Recruit Ref: L0597144070
Posting Date: 2025-03-31
New Charm Management Limited
Concierge Officer (day shift or night shift)

Concierge Officer

Responsibilities
  • Monitor the reception counters and maintain clerical support to the daily operations
  • Lead and coordinate the concierge service to provide one-stop service to residents
  • Manage residents' inquiries from all channels and achieve company's key performance indicators
  • Prepare regular reports
  • Staff are required to perform shift duty including (07:00-16:00 / 11:00-20:00 / 14:00-23:00) 
Requirements
  • Diploma or Certificate in related disciplines
  • Holder of Security Personnel Permit (SPP) & Green Card
  •  Minimum 2 years' relevant experience in customer service industry
  • Good communication, interpersonal and coaching skills 
  • Excellent customer service attitude
  • Knowledge in basic PC skills
  • Good command in English and Chinese

Concierge Officer (Night Shift)

Responsibilities
  • Monitor the reception counters and maintain clerical support to the daily operations
  • Lead and coordinate the concierge service to provide one-stop service to residents
  • Manage residents' inquiries from all channels and achieve company's key performance indicators
  • Prepare regular reports
  • Staff are required to perform shift duty at night shift (22:30-07:30)
Requirements
  • Diploma or Certificate in related disciplines
  • Holder of Security Personnel Permit (SPP) & Green Card
  •  Minimum 2 years' relevant experience in customer service industry
  • Good communication, interpersonal and coaching skills 
  • Excellent customer service attitude
  • Knowledge in basic PC skills
  • Good command in English and Chinese

 

Summary
Industry:
Real Estate / Property Management 
Job Category / Function:
Catering (Chef / Cook)
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Certificate 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
$20,000 - $24,999 (Monthly)
Location:
Southern District / Southern District
Benefits:
--
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