Recruit Ref: L0597146328
Posting Date: 2025-04-14
The Entertainment Corporation Limited
Customer Experience Assistant - Part Time (訪客體驗助理 - 兼職)

What will you be expected to do?

  • Handle assigned duties like assisting customers, selling tickets; loading customers on/off the car; handling crowd control and also ensuring the safety and efficient operations of the mechanical rides at the HK Observation Wheel
  • Resolving any day to day issues with help of management for issues brought up by the customer
  • Answering queries and offering information, positive interaction with the general public (as well as with other staff)
  • Assist site teams to monitor work site for any deviances from standard operating conditions, hazards, irregularities
  • Provide an entertaining and enjoyable experience for guest visiting the HK Observation Wheel

What we look for in you?

  • Self-motivated and able to work independently
  • Good communication skills in both English and Cantonese
  • With related working experience is preferable
  • Able to work 3-6 days a week as per assigned shifts (included weekends and statutory holidays)
  • Immediate available is highly preferred


Staff Benefits 

Hourly Rate $58-$78, on-job training, promotion opportunity, payable meal break

 

Information provided will be treated in strict confidence and be used for the purpose of selection only.

Applicants not invited for interviews within 12 weeks may consider their applications unsuccessful. 

 

工作職位: 客戶服務助理

職責:

  • 在香港摩天輪 ,負責接待客人、票務售賣、安排客人上落車廂、保障負責範圍內之遊客的人身安全、處理人群控制並確保機械遊樂設施和景點的安全和高效運營等
  • 向客人提供最新優惠資訊
  • 解答客人問題並向管理層報告,和同事間積極溝通

要求:

  • 性格積極主動和能獨立工作
  • 能與遊客用良好的中英語溝通
  • 有相關工作經驗者優先考慮
  • 需要輪班工作; 每週工作: 3-6天(包括週六,公眾假期及假期前夕)
  • 即時上班者優先

員工福利:

每小時$58.00 - $78.00, 在職培訓, 晉升機會, 包飯鐘錢

 

Information provided will be treated in strict confidence and be used for the purpose of selection only.

Applicants not invited for interviews within 12 weeks may consider their applications unsuccessful. 


Summary
Industry:
Entertainment / Art / Recreation 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Part Time 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Central & Western District / Central
Benefits:
  • On-the-job training
  • Promotion
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