Job Description: 

• Provide services to clients in Mainland China.

• Maintain close contact with assigned clients, responsible for daily client relationship management to ensure client satisfaction and sustain long-term partnerships.

• Regularly follow up on client needs and situations, providing professional advice and solutions.

• Provide support and collaborate with internal parties in managing client-related matters to ensure smooth service delivery and meet client expectations.

• Proactively assist sales colleagues in handling clients’ inquiries/complaints through emails, WeChat, phone calls.

• Conduct online due diligence and onboarding procedure with clients.

• Perform ad-hoc assignments.

Requirements: 

• Diploma or above. 3-5 years of experience in corporate banking credit-related roles, familiar with corporate financial analysis, credit processes, and risk assessment.

• Knowledge of the Hong Kong financial market and relevant banking services.

• Excellent client relationship management and communication skills, with the ability to quickly understand client needs and provide appropriate support.

• Proficient in both spoken and written Chinese including Putonghua.

• Good customer service mentality and communication skill.

• Good command of computer skills including MS Word, MS Excel and MS PowerPoint.

Benefits:

• 5-Day Work Week

• Flexible Working Hours

• Discretionary Performance Bonus

• Annual Leave & Birthday Leave

• Medical & Dental Insurance Coverage