Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 45,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
Responsibilities
Scope
Support CRM, Magento, Oracle-related programs and projects
Act as a point of coordination between the CRM Technology team and local business teams in Hong Kong and Taiwan
Ensure alignment with cross-system integration requirements and design (e.g., CRM, Magento, Oracle)
Project Delivery
On-Going Tasks
Change Management & Strategic Initiatives
Provide insights of regional business nuances in HK and TW to ensure system-level solutions align with local needs
Document processes, solutions, and enhancements for knowledge sharing and scalability
Document training materials and user guides. Implement the “train the trainer” concept
Drive Adoption
Measure and track system adoption across all user groups
Conduct regular adoption assessments and provide detailed analysis to leadership
Coordinate with department heads to establish adoption goals and timelines
Execute periodic user proficiency assessments to identify training needs
Facilitate regular stakeholder meetings to review adoption metrics and address concerns
Requirement
Bachelor’s Degree in Business Administration or related fields
Minimum 4 years of relevant experience in business analysis/requirement gathering/process-driven roles and touching upon project management
Solid experience with CRM platforms (Salesforce.com highly preferred and Certificate in Salesforce or Project management a plus)
Proactive, ability to thrive in a fast-paced and MNC environment
Strong analytical skills and keen attention to details
Good communication skills in spoken and written English and Chinese
We offer 5-day week, competitive remuneration package including double pay, medical, life & personal accident insurances, education sponsorship and good career prospects to the right candidate. Interested parties please send your resume with expected salary by clicking Quick Apply.
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